Under what circumstances does Hyatt make no representation or warranty with respect to IT Project Management Services for The Standardx franchise?
The_Standardx Franchise · 2025 FDDAnswer from 2025 FDD Document
Hyatt makes no representation or warranty with respect to: (1) software, equipment, or goods manufactured, developed or provided by others, including Franchisee; (2) use of the IT Project Management Services in a manner contrary to instructions from Hyatt; (3) use of the IT Project Management Services in combination with goods or IT Project Management Services not delivered by Hyatt; (4) defects caused by Franchisee; or (5) other events outside the control of Hyatt.
EXCEPT AS STATED ABOVE, HYATT MAKES NO OTHER REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AS TO IT PROJECT MANAGEMENT SERVICES, GOODS OR SOFTWARE DELIVERED,
INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, QUALITY, PERFORMANCE, INTEGRATION, SECURITY, SYSTEM UPTIME, DATA INTEGRITY, OR TITLE. HYATT MAKES NO REPRESENTATIONS OR WARRANTIES THAT SYSTEM DISRUPTIONS, SECURITY BREACHES OR IMPAIRMENTS WILL NOT OCCUR AND DISCLAIMS ALL RELATED EXPRESS AND IMPLIED WARRANTIES. HYATT SHALL NOT BE LIABLE FOR ANY LOSS OF DATA, CORRUPTION OF DATA, OR NETWORK INSECURITY.
Source: Item 18 — OTHER INCOME (LOSS), NET (FDD pages 187–399)
What This Means (2025 FDD)
According to The Standardx's 2025 Franchise Disclosure Document, Hyatt provides IT Project Management Services to assist franchisees with installing and implementing the required information technology systems. However, Hyatt makes no representation or warranty under specific circumstances. Hyatt does not provide any warranty for software, equipment, or goods manufactured, developed, or provided by others, including the franchisee.
Additionally, Hyatt offers no warranty if the IT Project Management Services are used in a manner contrary to Hyatt's instructions or in combination with goods or IT Project Management Services not delivered by Hyatt. Hyatt is also not responsible for defects caused by the franchisee or other events outside of Hyatt's control.
Beyond these specific instances, Hyatt disclaims all other representations or warranties, whether express or implied, regarding the IT Project Management Services, goods, or software delivered. This includes warranties of merchantability, fitness for a particular purpose, non-infringement, quality, performance, integration, security, system uptime, data integrity, or title. Hyatt also makes no guarantees that system disruptions, security breaches, or impairments will not occur and disclaims all related warranties. Furthermore, Hyatt is not liable for any loss or corruption of data, or network insecurity.