What are 'System Services' as they pertain to The Standardx franchise agreement?
The_Standardx Franchise · 2025 FDDAnswer from 2025 FDD Document
ystem Services Charges**
If you are in full compliance with your obligations under the Franchise Agreement, one or more members of the Hyatt Group will provide you those System Services we periodically specify. You must participate in all Mandatory Services and related programs, and may (at your option) participate in any or all Non-Mandatory Services and related programs, in the manner that we periodically specify. "System Services" means those services that the Hyatt Group generally and periodically makes available on a central, regional, or other shared or group basis (whether in whole or in part) to those Brand Hotels and other Hyatt Network Hotels that the Hyatt Group reasonably determines will be provided those services. We categorize System Services as either Mandatory Services or Non-Mandatory Services. "Mandatory Services" means those mandatory System Services that one or more members of the Hyatt Group provides to the Hotel and certain
other Brand Hotels and other Hyatt Network Hotels, and that the Hyatt Group reasonably determines must be acquired only from the Hyatt Group. "Non-Mandatory Services" means those non-mandatory System Services that one or more members of the Hyatt Group provides to the Hotel and certain other Brand Hotels and other Hyatt Network Hotels that the Hyatt Group reasonably determines will be offered to the Hotel and certain other Brand Hotels and other Hyatt Network Hotels on an optional basis.
We may periodically add to, delete from, and otherwise modify System Services, the scope of and manner of providing System Services upon written notice to you. "System Services Costs" means, for the System Services in which the Hotel participates (or is required to participate), all costs that the Hyatt Group actually incurs or properly accrues during the period of determination in providing those System Services, including out-of-pocket expenses, costs for employees, occupancy costs, capital costs, administrative expenses, carrying costs and other costs. Any allocation of shared costs that the Hyatt Group makes in good faith and with the intention of fairly allocating those costs to System Services is binding on us and you. The Hyatt Group may vary these allocations depending on, among other things, the specific brand, size or market positioning of the Hotel. System Services Costs include the actual costs that the Hyatt Group incurs and are not subject to any mark-up, premium or profit on any Mandatory Services, but may include a profit or mark-up component on Non-Mandatory Services.
"System Services Charges" means the amounts that the Hyatt Group charges the Hotel, and you will pay, for the Hotel's equitably allocable share of the System Services Costs attributable to the System Services in which the Hotel participates (or is obligated to participate), as the Hyatt Group periodically determines them. The Hyatt Group determines System Services Charges on the same basis as it determines those amounts for other Brand Hotels and Hyatt Network Hotels that we periodically and reasonably determine are similarly situated with the Hotel (subject to Reasonable Deviations (as defined in Item 8) and that participate in those System Services in the same manner (collectively, "Participating Hotels"). The Hyatt Group may in its reasonable discretion periodically change its method of allocation of the System Services Costs among Participating Hotels, and the categories of Brand Hotels and/or other Hyatt Network Hotels that are classified as Participating Hotels, but will at all times determine the method of allocation and categories of Participating Hotels on a reasonable, equitable and non-discriminatory basis.
Current System Services Charges for Mandatory Services
The following reflects the current System Services Charges for the current Mandatory Services. These amounts are estimates, and may change over time and/or as our and the Hyatt Group's costs of providing Mandatory Services changes.
OTHER FEES
| “Hyatt-Related Select Service Brand” means | |
|---|---|
| any brand under which or in affiliation with which select service Hyatt Network Hotel operates. | |
| A |
Current System Services Charges for Non-Mandatory Services
The following reflects the current System Services Charges for the current Non-Mandatory Services. Currently you may choose to use, or not use, any of these Non-Mandatory Services at your Hotel.
OTHER FEES
| If the Hotel is damaged by fire, flood, accident, hurricane or other casualty, you must | |
|---|---|
| notify us immediately. |
Source: Item 6 — Other Fees (FDD pages 20–36)
What This Means (2025 FDD)
According to The Standardx's 2025 Franchise Disclosure Document, System Services are services that the Hyatt Group generally makes available to Brand Hotels and other Hyatt Network Hotels on a shared basis. These services are categorized as either Mandatory Services or Non-Mandatory Services. Mandatory Services are those that the Hyatt Group provides to the hotel and other Brand Hotels and Hyatt Network Hotels, which must be acquired only from the Hyatt Group. Non-Mandatory Services are those that the Hyatt Group offers to the hotel and other Brand Hotels and Hyatt Network Hotels on an optional basis.
The Standardx requires franchisees to participate in all Mandatory Services and related programs, but franchisees have the option to participate in Non-Mandatory Services and related programs. The Hyatt Group may periodically add to, delete from, and otherwise modify System Services, including the scope and manner of providing them, with written notice to the franchisee. System Services Costs include all costs that the Hyatt Group incurs in providing System Services, such as out-of-pocket expenses, employee costs, occupancy costs, capital costs, administrative expenses, and carrying costs. These costs do not include any mark-up, premium, or profit on Mandatory Services but may include a profit or mark-up component on Non-Mandatory Services.
System Services Charges are the amounts that the Hyatt Group charges the hotel for its share of the System Services Costs. These charges are determined on the same basis as for other similarly situated Brand Hotels and Hyatt Network Hotels that participate in the same System Services. The Hyatt Group may periodically change its method of allocating System Services Costs among Participating Hotels and the categories of hotels classified as Participating Hotels, but it will do so on a reasonable, equitable, and non-discriminatory basis. Examples of services include field marketing, revenue management services, central sales services, global property guest services add-ons, and digital ancillary services. Central hotel services are generally Non-Mandatory Services but in certain circumstances may be designated as Mandatory Services.