Does The Standardx's Sales/Events/Revenue Management training program include any on-the-job training for Hyatt history and purpose, portfolio of brands, policies and programs, brand expectations, key programs, metrics and tools?

According to The Standardx's 2025 Franchise Disclosure Document, the Sales/Events/Revenue Management training program includes classroom training on Hyatt history and purpose, portfolio of brands, policies and programs, brand expectations, key programs, metrics and tools. This training involves 20-24 hours of self-paced eLearning and virtual sessions. However, the FDD indicates that there are zero hours of on-the-job training for this particular subject.

This means that while The Standardx provides comprehensive classroom-based training on these foundational aspects of the brand, new franchisees and their staff will not receive any hands-on, practical experience in these areas as part of the formal training program. The training location for these topics is self-paced eLearning and virtually.

Prospective franchisees should consider the implications of this training structure. While classroom learning is valuable, the absence of on-the-job training may require franchisees to invest additional time and resources in mentoring and coaching their staff to ensure they fully understand and can effectively apply these concepts in a real-world setting. Franchisees might want to inquire about additional support or resources available to supplement the initial training, or explore options for more hands-on training opportunities.