What responsibilities will the IT Project Manager designated by Hyatt have regarding property project plans for The Standardx?
The_Standardx Franchise · 2025 FDDAnswer from 2025 FDD Document
The Hyatt IT Systems Bid Book will include specified pricing for standard computer systems (the "Bid Book"). Hyatt will designate a Consultant (the "IT Project Manager") to manage property project plans from checklists to final signoffs, manage and maintain an updated issues list, as well as review the existing documentation regularly in order to update the master based on real time adjustments. Further, the IT Project Manager will be responsible for timely delivery of IT Site Reports after all onsite visits.
Source: Item 18 — OTHER INCOME (LOSS), NET (FDD pages 187–399)
What This Means (2025 FDD)
According to The Standardx's 2025 Franchise Disclosure Document, Hyatt will designate an IT Project Manager to oversee property project plans. This individual will manage these plans from the initial checklists through to the final sign-offs. Their duties also include maintaining and updating an issues list, ensuring it reflects real-time adjustments, and regularly reviewing existing documentation to keep the master documents current.
In addition to these management tasks, the IT Project Manager is responsible for the timely delivery of IT Site Reports following all on-site visits. This ensures that franchisees receive prompt updates and information related to the IT aspects of their property projects. The IT Project Manager also plays a crucial role in the overall IT project management services, which include blueprint review, IT project management, and planning. They will provide and review the IT Systems Bid Book, Hyatt IT Brand Standards, and Cabling SOW, collectively known as the "IT Systems Requirements."
The IT Project Manager will communicate project status on an agreed-upon schedule, plan and direct overall IT project management activities through implementation and sign-off, and monitor all teams and vendors to ensure adherence to standard work processes for IT system installations. They will also coordinate the installation of standard IT systems, facilitate communication between vendors and the hotel, and act as the single point of contact for IT problem escalation during vendor installations. Furthermore, they will provide specifications and oversight for low voltage cabling, review IT orders for accuracy and pricing, communicate IT Systems Requirements to vendors, and manage and provide reports of any modifications or updates to original purchase orders.