What are the 7 parts of the required initial training program for The Standardx franchise?
The_Standardx Franchise · 2025 FDDAnswer from 2025 FDD Document
Our current required initial training program has 7 parts: the Owner Briefing, the owner/operator orientation program, the General Manager University ("GMU"), the operations training program, the sales/catering/revenue training program, the training programs for other Hotel personnel, and the Pre-Opening Brand Training. Except for any optional courses that we choose to provide, all initial training is mandatory. Our Franchise People & Learning Department administers and directs all of our initial training in coordination with our corporate operations team. Julie Suh, Associate Vice President, People & Learning, leads the Franchise People & Learning Department. Julie joined us and our affiliates in 2022. She has over 20 years of experience in the hotel/hospitality industry. We also have a staff of training professionals who conduct various training programs. These staff members typically have at least 15 years of experience in hotel and/or learning and development roles and at least 5 years of experience with us or our affiliates. The System Standards, videos, charts, pamphlets, and other training aids serve as the instructional materials for the training programs. You must pay us the fees and expenses described in Item 5 and Item 6 and you are responsible for all travel and living expenses (including travel, lodging, food and beverage, and miscellaneous charges) for your personnel.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 48–64)
What This Means (2025 FDD)
According to The Standardx's 2025 Franchise Disclosure Document, the required initial training program consists of seven parts. These include the Owner Briefing, the owner/operator orientation program, the General Manager University (GMU), the operations training program, the sales/catering/revenue training program, training programs for other Hotel personnel, and the Pre-Opening Brand Training.
Except for any optional courses that The Standardx may choose to provide, all initial training is mandatory. The Franchise People & Learning Department, led by Julie Suh, Associate Vice President, People & Learning, administers and directs all initial training in coordination with the corporate operations team. Julie Suh has over 20 years of experience in the hotel/hospitality industry, having joined The Standardx and its affiliates in 2022.
The training programs utilize various instructional materials such as System Standards, videos, charts, and pamphlets. Franchisees are responsible for covering the fees and expenses outlined in Item 5 and Item 6 of the FDD, as well as all travel and living expenses for their personnel, including travel, lodging, food and beverage, and miscellaneous charges.