How many hours of on-the-job training are provided for The Standardx's GMU program?
The_Standardx Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of Classroom Training | Hours of On-the- Job Training | Location |
|---|---|---|---|
| Brand standards, World of Hyatt, | 8 | 0 | Virtual instructor led |
| Core metrics, operational tools, | |||
| Commercial Services | |||
| HySat, key operational systems, quality assurance, service skills | 24 | 0 | Virtually, or at a Chicago, Illinois Hyatt hotel or office we designate |
| Knowledge assessment and virtual | 1-2 | 0 | Virtually |
| presentation to Hyatt leadership | |||
| Total Hours – GMU | 53-58 | 0 |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 48–64)
What This Means (2025 FDD)
According to The Standardx's 2025 Franchise Disclosure Document, the General Manager University (GMU) program includes no on-the-job training hours. The GMU program is designed to provide an overview of The Standardx's brand requirements and the tools available to support these requirements.
The GMU program consists of self-paced eLearning, virtual instructor-led training, in-person training, learning assessments, and a final virtual presentation to the leadership team. The in-person training component is a 3-day workshop held at The Standardx's corporate headquarters in Chicago, Illinois, or at a designated The Standardx hotel location. This setup allows the general manager to meet personnel who will be providing training.
The training schedule breaks down the hours by subject. Brand standards, World of Hyatt, core metrics, operational tools, and commercial services include 8 hours of classroom training. HySat, key operational systems, quality assurance, and service skills include 24 hours of classroom training. Knowledge assessment and virtual presentation to Hyatt leadership include 1-2 hours of classroom training. In total, the GMU program consists of 53-58 hours of classroom training and 0 hours of on-the-job training.