How will Hyatt communicate updates to The Standardx System Standards to the franchisee?
The_Standardx Franchise · 2025 FDDAnswer from 2025 FDD Document
Hyatt may communicate the System Standards to Franchisee using various means that Hyatt may periodically establish, including electronic media and/or written materials, and Franchisee agrees continuously to monitor and access any updates to the System Standards or other aspects of the Hotel System.
Franchisee agrees to restrict (and ensure the Management Company restricts) access to the System Standards in accordance with Hyatt's policies, as Hyatt periodically modifies them.
If there is a dispute over their contents, Hyatt's master version of the System Standards controls.
Franchisee agrees that the System Standards and any passwords or other digital identifications necessary to access the System Standards are part of the Confidential Information.
Source: Item 18 — OTHER INCOME (LOSS), NET (FDD pages 187–399)
What This Means (2025 FDD)
According to The Standardx's 2025 Franchise Disclosure Document, Hyatt will communicate updates to the System Standards through various means that it may periodically establish. These means include electronic media and/or written materials. The franchisee is responsible for continuously monitoring and accessing any updates to the System Standards or other aspects of the Hotel System.
It is the franchisee's responsibility to comply with the System Standards as modified by Hyatt, except for employment-related or other policies and procedures clearly indicated as optional. Access to the System Standards must be restricted according to Hyatt's policies, which may also change over time. The franchisee also agrees that the System Standards and any digital identifications or passwords required to access them are part of the confidential information.
In case of a dispute over the contents of the System Standards, Hyatt's master version will be the controlling document. This places the onus on the franchisee to stay informed of all updates and changes to ensure compliance. The franchisee should clarify with Hyatt the specific methods of communication used for updates and the frequency with which they should be expected to maintain compliance.