What are The Standardx franchisees required to use for offering, booking, and modifying reservations?
The_Standardx Franchise · 2025 FDDAnswer from 2025 FDD Document
rvices or for using particular suppliers.
You must participate in, connect with, and use the authorized CRS, GDS and ADS as we periodically designate for offering, booking, modifying, and communicating guest room reservations for the Hotel and bear all related costs and expenses. You may only use the GDS and ADS that we periodically authorize. You must honor and give first priority on available rooms to all confirmed reservations that the CRS, GDS or ADS refer to the Hotel. The CRS and approved GDS and ADS are the only reservation systems or services that the Hotel may use for reservations. You will establish the Hotel's room rates, if those rates and your pricing policies comply with System Standards (to the maximum extent the law allows). You must comply with our "best rate guarantee" and related policies, as we periodically modify them. You may not charge any guest a rate higher than the rate that the reservations center specifies to the guest when the guest makes the reservation.
Except as described here and in Item 6, in providing these and other products and services to you, the Hyatt Group companies have the right to charge prices that exceed their costs and include a profit margin. Except as described above or in Item 5 or 6, there currently are no other goods or services for the Hotel that you must buy or lease from us or one of our affiliates or for which we or one of our affiliates is an approved supplier or the only approved supplier.
Approved Suppliers, Hotel System and System Standards
Promptly after preparing the plans for your Hotel's construction or remodeling, you must prepare and deliver to us for our approval a plan for conducting and administering the F&B Operations at the Hotel (the "F&B Operations Plan").
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 40–45)
What This Means (2025 FDD)
According to The Standardx's 2025 Franchise Disclosure Document, franchisees must use the authorized CRS (Central Reservation System), GDS (Global Distribution System), and ADS (Alternative Distribution System) that The Standardx designates for offering, booking, modifying, and communicating guest room reservations. Franchisees are responsible for all related costs and expenses. The Standardx franchisees may only use the GDS and ADS that The Standardx periodically authorizes.
The Standardx franchisees must prioritize confirmed reservations referred to the Hotel by the CRS, GDS, or ADS. The CRS and approved GDS and ADS are the only reservation systems or services that the Hotel may use for reservations. Franchisees will establish the Hotel's room rates, if those rates and pricing policies comply with System Standards, to the maximum extent the law allows.
In addition, The Standardx franchisees must comply with The Standardx's "best rate guarantee" and related policies, as they are modified from time to time. Franchisees may not charge any guest a rate higher than the rate that the reservations center specifies to the guest when the guest makes the reservation. Franchisees must also participate in and comply with the terms of all of The Standardx's mandatory marketing, reservation service, rate and room inventory management, advertising, cooperative advertising, guest frequency and loyalty, social responsibility, discount or promotional, customer award, customer loyalty, Internet, computer, training and operating programs, including a PMS that interfaces with the CRS or any other central reservation system that The Standardx periodically adopts. Franchisees must use the Opera PMS at the Hotel and sign an agreement with The Standardx's designated supplier to provide connectivity services and training for the PMS.