When must a The Standardx franchisee open a Pre-Opening Sales Office at the Site?

According to The Standardx's 2025 Franchise Disclosure Document, a franchisee must open a Pre-Opening Sales Office at the hotel site promptly after the Technology System is installed. This office must be staffed by the Hotel's director of sales. However, the opening of this office is at Hyatt's option, meaning The Standardx can decide whether or not the franchisee needs to open the Pre-Opening Sales Office.

This requirement ensures that sales efforts can begin as soon as the technological infrastructure is in place, allowing the hotel to start generating bookings and revenue before its official opening. The franchisee needs to be prepared to mobilize their sales director and set up the office quickly once the Technology System is ready.

Since the opening of the Pre-Opening Sales Office is at The Standardx's option, a prospective franchisee should clarify with The Standardx under what circumstances they would require the franchisee to open a Pre-Opening Sales Office. A franchisee should also confirm what costs are associated with opening and operating the Pre-Opening Sales Office.