What activities are included in The Standardx's IT Project Management Services fee?
The_Standardx Franchise · 2025 FDDAnswer from 2025 FDD Document
IT Project Management Services - The overall process includes a Blueprint Review and IT Project Management & Planning. Listed below are the activities for each component which are included in the IT Project Management Services fee.
- Initial Discussion
- Blueprint Review.
- Provide and review IT Systems Bid Book, Hyatt IT Brand Standards, Cabling SOW, etc. (Collectively "IT Systems Requirements").
- Project Management and Planning
- Communicate status on an agreed upon schedule.
- Plan and direct the overall IT Project Management activities through implementation and sign-off.
- Monitor all Teams/Vendors with respect to standard work processes related to IT System installations.
- Coordinate installation of the standard IT Systems and facilitate communication between Vendor and hotel.
- Act as the Single Point of Contact ("SPOC") for IT problem escalation during Vendor installations.
- Provide specifications and oversight for low voltage cabling.
- Procurement Assistance
- Review IT orders for accuracy and pricing ("Purchase Orders").
- Communicate IT Systems Requirements to Vendors.
- Manage and provide reports of any modifications and/or updates to original Purchase Orders ("Change Orders").
- Vendor Management and Scheduling
- Be the SPOC for Hyatt IT Vendor scheduling and coordination.
- Work with construction general contractor or Owner to identify schedule touch points and dependencies.
- Manage Hyatt Vendor issues.
- Communicate Hyatt IT Vendor on-site dates.
- Coordinate Hyatt IT Vendor training and hotel signoff.
- Schedule and facilitate Hyatt Vendor meetings as possible.
- EMV on-property setup, on-property mobile entry setup, interface configuration support.
- Hyatt Network Operations consulting VPN setup and systems whitelisting.
- Hyatt Telecom consulting faceplate approval, Auto-attendant setup and standardization, Music on hold setup and standardization.
Source: Item 18 — OTHER INCOME (LOSS), NET (FDD pages 187–399)
What This Means (2025 FDD)
According to The Standardx's 2025 Franchise Disclosure Document, the IT Project Management Services fee covers a range of activities related to IT system implementation. These activities are divided into several components, including initial discussion, project management and planning, procurement assistance, and vendor management and scheduling.
Specifically, the initial discussion involves a Blueprint Review and providing and reviewing IT Systems Bid Book, Hyatt IT Brand Standards, and Cabling SOW. Project management and planning includes communicating status updates, planning and directing IT project management activities, monitoring vendors, coordinating the installation of standard IT systems, and acting as the Single Point of Contact (SPOC) for IT problem escalation during vendor installations. It also includes providing specifications and oversight for low voltage cabling.
Procurement assistance covers reviewing IT orders for accuracy and pricing, communicating IT Systems Requirements to Vendors, and managing modifications or updates to original Purchase Orders. Vendor management and scheduling involve being the SPOC for Hyatt IT Vendor scheduling and coordination, working with the general contractor or owner to identify schedule touch points, managing Hyatt Vendor issues, communicating on-site dates, coordinating training, and scheduling vendor meetings. The IT Project Management Services also include EMV on-property setup, on-property mobile entry setup, interface configuration support, Hyatt Network Operations consulting VPN setup and systems whitelisting, and Hyatt Telecom consulting faceplate approval, Auto-attendant setup and standardization, and Music on hold setup and standardization.