When is the Pay With Points credit for Surestay Hotel By Best Western properties credited?
Surestay_Hotel_By_Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
| Column 1 | Column 2 | Column 3 | Column 4 |
|---|---|---|---|
| Type of Fee | Amount up to 5 nights stay, maximum $500). | Due Date | Remarks |
| Pay With Points | The credit portion for BWR® points redeemed: If 90% occupied or greater, a credit equal to the number of points times $0.005 times 90%. If 70% or greater, but less than 90% occupied, a credit equal to the number of points times $0.005 times 70%. If less than 70% occupied, a credit equal to the number of points times $0.005 times 40%. The cash paid (non points) portion of Pay with Points is collected and retained by the Hotel from the BWR® | Credited one month in arrears. | Credit for reservations booked using a combination of BWR points and an alternative payment method. The Hotel retains the non-points portion of the stay, and receives a credit for the points portion. |
Source: Item 6 — OTHER FEES (FDD pages 24–35)
What This Means (2025 FDD)
According to Surestay Hotel By Best Western's 2025 Franchise Disclosure Document, the Pay With Points credit is credited one month in arrears. This credit applies to reservations booked using a combination of Best Western Rewards (BWR) points and an alternative payment method. The hotel retains the cash portion of the stay while receiving a credit for the points portion.
The amount of the credit depends on the hotel's occupancy rate. If the hotel's occupancy is 90% or greater, the credit is calculated as the number of points times $0.005 times 90%. For occupancy between 70% and less than 90%, the credit equals the number of points times $0.005 times 70%. If the occupancy is less than 70%, the credit is the number of points times $0.005 times 40%.
For a prospective Surestay Hotel By Best Western franchisee, this means that the actual credit for BWR points redeemed will be received in the following month, and the amount will fluctuate based on the hotel's occupancy rate. This system incentivizes maintaining high occupancy rates to maximize the credit received for points redemptions, which can impact revenue management strategies.