What are the exceptions to the 20-day consecutive closure rule for a Surestay Hotel By Best Western?
Surestay_Hotel_By_Best_Western Franchise · 2025 FDDAnswer from 2025 FDD Document
- 14.2.8 you fail to operate the Hotel for twenty (20) consecutive days, unless the failure to operate is due to fire, flood, earthquake or similar causes of physical damage to the Hotel beyond your control, provided that you have taken reasonable steps to minimize the impact of such events;
Source: Item 23 — Receipts (FDD pages 88–286)
What This Means (2025 FDD)
According to Surestay Hotel By Best Western's 2025 Franchise Disclosure Document, a franchisee is required to operate their hotel. Failure to do so for 20 consecutive days constitutes a breach of the franchise agreement, potentially leading to termination. However, there are specific exceptions to this rule.
The primary exception outlined in the FDD relates to unforeseen events that cause physical damage to the hotel. If the failure to operate the Surestay Hotel By Best Western for 20 consecutive days is a direct result of events like fire, flood, or earthquake, and these events are beyond the franchisee's control, it will not be considered a breach.
However, this exception is conditional. The Surestay Hotel By Best Western franchisee must demonstrate that they have taken reasonable steps to minimize the impact of such events. This implies that franchisees need to have appropriate disaster preparedness and recovery plans in place, and actively work to mitigate the effects of any disruptive event to maintain their franchise agreement in good standing.