Are the estimated initial investment amounts for a Surestay Hotel By Best Western refundable?

According to the 2025 FDD, the estimated initial investment amounts for a Surestay Hotel By Best Western franchise are generally non-refundable. The FDD states clearly that all amounts listed in the initial investment tables are non-refundable. This means that any expenses a franchisee incurs while setting up the franchise, such as for construction, renovations, furniture, fixtures, equipment, inventory, signage, and other initial costs, will not be reimbursed by Surestay Hotel By Best Western, regardless of whether the franchisee ultimately opens the hotel.

However, there is an exception regarding the Impact Study Fee. If a prospective Surestay Hotel By Best Western franchisee pays an Impact Study Fee and the franchise application is denied for any reason, the Impact Study Fee will be refunded. This is a notable exception to the general rule of non-refundability for initial investment amounts.

Prospective franchisees should carefully consider the non-refundable nature of the initial investment when evaluating the Surestay Hotel By Best Western franchise opportunity. It is crucial to conduct thorough due diligence, including a detailed assessment of potential costs and risks, before committing to the franchise. Understanding which fees are refundable and under what conditions is an important aspect of making an informed investment decision.