Regarding sales agreements for Springhill Suites By Marriott, what is the required timeframe for countersigning them?

According to Springhill Suites By Marriott's 2025 Franchise Disclosure Document, as part of the Multi-Hotel Sales (MHS) Shared Service Program, franchisees are required to countersign all sales agreements within a specific timeframe. Generally, this timeframe is within 24 hours. However, the FDD also states that the countersigning timeframe can vary depending on the requirements of the applicable business process.

This requirement ensures that sales agreements are promptly finalized, allowing Springhill Suites By Marriott hotels to efficiently manage their sales operations and revenue. By adhering to the specified timeframe, franchisees contribute to the smooth functioning of the MHS program and maintain positive relationships with customers and Marriott's sales organization.

To ensure compliance, Springhill Suites By Marriott provides a Program list of authorized hotel signers. This list helps to streamline the countersigning process by identifying individuals who are authorized to sign sales agreements on behalf of the hotel. Franchisees should consult this list to ensure that the appropriate personnel are designated to handle sales agreement countersignatures.

Prospective franchisees should clarify with Springhill Suites By Marriott the specific business processes that may affect the countersigning timeframe for sales agreements. Understanding these processes will help franchisees to allocate resources and personnel effectively, ensuring that sales agreements are countersigned in a timely manner and in accordance with program requirements.