How does Springhill Suites By Marriott provide and update its standards and specifications?

According to Springhill Suites By Marriott's 2025 Franchise Disclosure Document, the brand will provide and update its standards and specifications in writing, or make them available in digital, electronic, or computerized form. These modifications are generally based on input from Springhill Suites By Marriott's employees, hotel managers, franchisees, owners, and guests.

As a Springhill Suites By Marriott franchisee, it is crucial to stay informed about these updates, as you are required to comply with them at your own expense. This includes changes to cleanliness standards, for which you are solely responsible for establishing and enforcing a cleanliness policy that meets or exceeds Springhill Suites By Marriott's requirements, complies with applicable laws, and does not adversely affect the hotel's or system's reputation.

Prospective franchisees should note that Springhill Suites By Marriott reserves the right to modify its standards and specifications at its sole discretion, and franchisees must comply with such changes at their own expense. Additionally, Springhill Suites By Marriott reserves the right to revoke any approval if a source or item fails to meet their then-current standards and specifications. This highlights the importance of maintaining compliance and staying updated with any changes communicated by Springhill Suites By Marriott.