What positions are required to take Consumer Operations Training at Springhill Suites By Marriott?
Springhill_Suites_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
ential Training (if applicable)
If your hotel has a residential, condominium, or multi-family component, your director of residences (residential leader) must attend a five-day residential on-boarding training session. The charge
is $2,000 per participant for this training, in addition you are responsible for your trainees' travel and living expenses. We estimate your travel costs will be $1,500 but may vary depending on the actual travel costs and number of attendees. You may also choose to participate in our regional or global residential
Source: Item 10 — FINANCING (FDD pages 80–100)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, Springhill Suites By Marriott requires the director of residences (residential leader) to attend a five-day residential on-boarding training session if the hotel has a residential, condominium, or multi-family component. The charge is $2,000 per participant for this training.
In addition to the training fee, the franchisee is responsible for the trainee's travel and living expenses. Springhill Suites By Marriott estimates travel costs to be around $1,500, but this amount may vary depending on actual travel costs and the number of attendees. The franchisee may also choose to participate in regional or global residential training meetings, but they will be responsible for those costs as well.
This training ensures that the residential leader is well-prepared to manage the residential aspects of the Springhill Suites By Marriott property, maintaining brand standards and providing quality service to residents. The costs associated with this training should be factored into the overall investment and operational budget for the franchise.