Who is the Marriott brand representative that Springhill Suites By Marriott franchisees can contact?

According to the 2025 Franchise Disclosure Document, the Marriott brand representative that Springhill Suites By Marriott franchisees can contact is Katherine Hammes. The FDD lists her contact information as follows: Marriott International, Inc., 7750 Wisconsin Avenue, Dept. 51/010.62, Bethesda, MD 20814. Her phone number is (301) 380-4979, and her email address is katherine.hammes@marriott.com.

In addition to the Marriott brand representative, Springhill Suites By Marriott franchisees may also interact with the Franchisee Advisory Council (FAC). The president of the SpringHill Suites FAC is Sanjay Naik, whose contact information is also provided. He can be reached at Lowen Hospitality Management, LLC, 1920 Enchanted Way, Suite 200, Grapevine, TX 76051. His phone number is (214) 596-1500 x201, and his email is sanjay.naik@lowenhospitality.com.

It is typical for franchise systems to have both a brand representative from the franchisor and a franchisee advisory council to facilitate communication and collaboration between the franchisor and its franchisees. Prospective franchisees may find it beneficial to contact both Katherine Hammes and Sanjay Naik to gain different perspectives on the Springhill Suites By Marriott franchise system.