What does the Learning & Development Bundle for Springhill Suites By Marriott cover?
Springhill_Suites_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
In addition, we have established a Residential Program Service Bundle to cover the cost of certain required, recurring residences specific programs and services, including an owner recognition platform, an owner engagement survey system, and certain required training programs. Except as designated by us, the Residential Program and Service Bundle does not cover costs, expenses or fees for any other programs, systems, or services, including without limitation: (i) the purchase or installation of, or training for, systems for your hotel (including new or replacement systems); (ii) revenue management services; (iii) employee training; and (iv) technology and systems security. Costs paid by the Residential Program and Service Bundle include our costs of development, maintenance and support, management, oversight, administration, salaries, and overhead (including collection and accounting). If we provide capital for a project to change or develop new systems covered by the Residential Program and Service Bundle, we may recover the capital invested as well as costs incurred by us to finance such invested capital. We may spend all of the contributions in the year collected or carry forward excess contributions into future years. If expenditures exceed amounts collected, we may make loans to cover the shortfalls (and may treat each loan (and any interest charged thereon) as a receivable to be repaid in subsequent periods). The Residential Program and Service Bundle may be combined with the program services contributions or residential program and service bundles for other brands, and all franchisees may not benefit on the same basis from Residential Program and Service Bundle. The Residential Program and Service Bundle may be merged, modified, or discontinued at any time. We may change the amount charged and the costs covered by the Residential Program and Service Bundle at any time. We are not the trustee of, and have no fiduciary duty to you for, the Residential Program and Service Bundle.
Source: Item 6 — B. Other Fees That May Apply to Your Transaction (FDD pages 32–64)
What This Means (2025 FDD)
According to the 2025 Springhill Suites By Marriott Franchise Disclosure Document, the Residential Program Service Bundle covers the cost of specific recurring residences programs and services. These include an owner recognition platform, an owner engagement survey system, and certain required training programs.
However, the Residential Program and Service Bundle does not cover costs, expenses, or fees for other programs, systems, or services unless designated by Springhill Suites By Marriott. Specifically, it excludes the purchase, installation, or training for systems at the hotel, revenue management services, employee training, and technology and systems security.
The costs covered by the Residential Program and Service Bundle include Springhill Suites By Marriott's expenses for development, maintenance, support, management, oversight, administration, salaries, and overhead, including collection and accounting. Springhill Suites By Marriott retains the right to recover capital invested in projects to change or develop new systems covered by the bundle, as well as the costs incurred to finance such invested capital. The amount charged and the costs covered by the Residential Program and Service Bundle are subject to change at any time, and the bundle itself may be merged, modified, or discontinued at any time.
Prospective franchisees should note that Springhill Suites By Marriott is not the trustee of the Residential Program and Service Bundle and has no fiduciary duty to franchisees regarding it. Additionally, the Program Services Contribution may be combined with those of other Company Brands, and not all franchisees may benefit equally from the Residential Program and Service Bundle.