factual

What is the estimated cost to implement OneSource for a Springhill Suites By Marriott hotel?

Q: What is the estimated cost to implement OneSource for a Springhill Suites By Marriott hotel?

lving application requirements. - (2) Opportunity Management Systems. You must implement an opportunity management system at your hotel. Participation in either Sales Force Automation/Group Pricing Optimizer ("SFAWeb/GPO") or OneSource is required, and CI/TY is optional. The rates for these programs are adjusted periodically. - (a) OneSource is a lead response management solution that provides hotels with the ability to receive and respond to leads for group business received through certain sales channels, including QuickGroup. The cost to implement OneSource is estimated to be approxim Source: Item 10 — FINANCING (FDD pages 80–100)

Springhill_Suites_By_Marriott Franchise · 2025 FDD

Answer from 2025 FDD Document

lving application requirements.

(2) Opportunity Management Systems. You must implement an opportunity management system at your hotel. Participation in either Sales Force Automation/Group Pricing Optimizer ("SFAWeb/GPO") or OneSource is required, and CI/TY is optional. The rates for these programs are adjusted periodically.
(a) OneSource is a lead response management solution that provides hotels with the ability to receive and respond to leads for group business received through certain sales channels, including QuickGroup. The cost to implement OneSource is estimated to be approxim

Source: Item 10 — FINANCING (FDD pages 80–100)

What This Means (2025 FDD)

According to Springhill Suites By Marriott's 2025 Franchise Disclosure Document, OneSource, a lead response management solution, has an estimated implementation cost of $600. This fee is payable directly to Springhill Suites By Marriott. OneSource enables hotels to receive and respond to leads for group business through specific sales channels, including QuickGroup.

Springhill Suites By Marriott requires franchisees to implement an opportunity management system, with participation in either OneSource or Sales Force Automation/Group Pricing Optimizer (SFAWeb/GPO) being mandatory, while CI/TY is optional. This means that while OneSource is a viable option, franchisees must invest in at least one of these systems to manage opportunities effectively.

It's important to note that SFAWeb/GPO offers all the functionality of OneSource, along with additional features for account, customer, and opportunity management. The implementation cost for SFAWeb/GPO is significantly higher at $16,000, but it may be a worthwhile investment for hotels seeking more comprehensive management tools. Franchisees should evaluate their specific needs and business volume to determine which system best suits their requirements.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.

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