What is the approximate cost to implement the CI/TY system for a Springhill Suites By Marriott franchise?
Springhill_Suites_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
of function space at the hotel.
- (c) CI/TY is an optional, web-based sales and services system, and is an alternative to OneSource and SFAWeb/GPO. CI handles account, contact, and opportunity/lead management, as well as property sales, event space inventory, and event management. TY applies revenue management techniques to group business for guestrooms and function space. The cost to implement CI/TY is approximately $25,000 and is payable to us. The ongoing cost of CI/TY varies based on the number of guestrooms and square footage of function space at the hotel. See Item 6. CI/TY is recommended if your hotel has a high volume of group and
Source: Item 10 — FINANCING (FDD pages 80–100)
What This Means (2025 FDD)
According to the 2025 Springhill Suites By Marriott Franchise Disclosure Document, the cost to implement the CI/TY system is approximately $25,000. This cost is payable directly to Springhill Suites By Marriott.
The CI/TY system is an optional, web-based sales and services system that serves as an alternative to OneSource and SFAWeb/GPO. It handles account, contact, and opportunity/lead management, along with property sales, event space inventory, and event management. Additionally, TY applies revenue management techniques to group business for guestrooms and function space.
Springhill Suites By Marriott recommends the CI/TY system for hotels that anticipate a high volume of group and catering business opportunities. The FDD also notes that the ongoing cost of CI/TY will vary based on the number of guestrooms and the square footage of function space at the hotel, so prospective franchisees should factor this into their budget considerations.