Under what circumstances will Sonesta Simply Suites charge a PIP Reinspection Fee?
Sonesta_Simply_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
increase or otherwise change in fee structure.
Note 8 – You must participate in all required quality assurance and guest satisfaction survey programs and maintain minimum performance standards and scores that we may establish as required by the Brand Standards. We may provide these programs through our affiliates or agents. We (or our affiliates or agents) will conduct an evaluation of your Hotel using the Brand Standards. Your Hotel will be inspected a minimum of one time per year, and you will pay an initial inspection fee each year. The inspection entails a review of hotel operations. At the conclusion, the results, in a written and numerical report, will be provided to your Hotel management and to us. Your Hotel must write off folio charges (room, tax, food and beverage and incidental charges) for the inspector. We may require additional inspections if your Hotel's total score is below an acceptable level. We may waive your obligation to undergo a quality assurance inspection in a given year based on your Hotel's performance in the preceding year; if you nevertheless request an inspection, you will be required to pay the initial inspection fee. If we require additional inspections of your Hotel, we may charge up to $4,000 for the first re-inspection, and up to $5,000 for any subsequent re-inspection. You must pay the costs of all inspections, including the reimbursement of our personnel's travel and meal expenses. If a quality assurance inspection is necessary to remediate guest satisfaction deficiencies, you may be required to pay up to $5,000 for such remediation inspection. The frequency and methodol
Source: Item 6 — OTHER FEES (FDD pages 25–36)
What This Means (2025 FDD)
According to Sonesta Simply Suites's 2025 Franchise Disclosure Document, the franchisor conducts an evaluation of each hotel using Brand Standards at least once per year. The hotel is inspected, and a written report is provided to the hotel management and to Sonesta Simply Suites.
If a Sonesta Simply Suites hotel's total score falls below an acceptable level, the franchisor may require additional inspections. For the first re-inspection, the franchisee may be charged up to $4,000, and subsequent re-inspections can cost up to $5,000 each. The franchisee is also responsible for covering the costs of all inspections, including travel and meal expenses for the franchisor's personnel.
Additionally, if a quality assurance inspection is deemed necessary to address guest satisfaction deficiencies, the franchisee may be required to pay up to $5,000 for the remediation inspection. The frequency and specific methods used for these inspections are subject to change from year to year, as determined by Sonesta Simply Suites.