What standards of cleanliness and service are Sonesta Simply Suites franchisees required to observe?
Sonesta_Simply_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
You further agree to maintain the condition and appearance of your Hotel and the Premises in accordance with the Brand Standards and, consistent with the image of Brand Hotels, as an efficiently operated business offering high quality services and observing the highest standards of cleanliness and efficient, courteous service.
Source: Item 22 — CONTRACTS (FDD pages 79–80)
What This Means (2025 FDD)
According to the 2025 Sonesta Simply Suites Franchise Disclosure Document, franchisees must adhere to specific standards regarding the condition, appearance, cleanliness, and service of their hotels. Franchisees must operate their hotels in compliance with the Franchise Agreement and maintain the hotel's condition and appearance according to the Brand Standards.
Sonesta Simply Suites requires franchisees to operate their hotels as efficiently run businesses that offer high-quality services. This includes observing the highest standards of cleanliness and providing efficient, courteous service to guests.
In practical terms, this means a Sonesta Simply Suites franchisee must ensure their hotel meets the brand's standards for cleanliness, maintenance, and guest service. Failure to comply with these standards could result in a breach of the Franchise Agreement.