Is Sonesta Simply Suites required to advise franchisees regarding hotel operations?
Sonesta_Simply_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
ust pay our then-current Brand Conference fee for each attendee. You will be solely responsible for your attendees' wages and expenses of travel, lodging, certain meals, and other out-of-pocket costs.
- C. General Guidance. We may, in our discretion, advise you from time to time regarding the operation of your Hotel based on your reports or our inspections, with respect to:
- (1) standards, specifications, and operating procedures and methods that Brand Hotels use;
- (2) purchasing required and authorized furniture, fixtures, and equipment ("FF&E") and other products and services;
- (3) advertising and marketing materials and programs;
- (4) reservation services; and
- (5) employee training.
We may also provide guidance via telephonic conversations or consultation at our offices. If you request, and we agree to provide, additional or special guidance, assistance, or training, we may charge you our then applicable fee, including our personnel's per diem charges and travel and living expenses.
D. Loyalty Program.
Source: Item 22 — CONTRACTS (FDD pages 79–80)
What This Means (2025 FDD)
According to Sonesta Simply Suites' 2025 Franchise Disclosure Document, Sonesta Simply Suites may, at its discretion, offer advice to franchisees regarding their hotel operations. This advice is based on the franchisee's reports or Sonesta Simply Suites' inspections. The advice may cover standards, specifications, and operating procedures used by Brand Hotels, purchasing required and authorized furniture, fixtures, and equipment (FF&E) and other products and services, advertising and marketing materials and programs, reservation services, and employee training.
Sonesta Simply Suites may also provide guidance via telephone or consultations at their offices. However, if a franchisee requests additional or special guidance, assistance, or training, Sonesta Simply Suites may charge a fee for this service, including personnel's per diem charges and travel and living expenses.
It is important to note that Sonesta Simply Suites is not obligated to continue providing any specific ongoing training or advice, and they may discontinue or modify such advice at any time. This discretionary approach to guidance allows Sonesta Simply Suites to adapt its support based on the evolving needs of the franchise system, but it also means that franchisees cannot rely on receiving consistent or continuous advice in any particular area.