Does Sonesta Simply Suites have to provide a specific reason for removing a hotel from directories?
Sonesta_Simply_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
Upon notice of an Event of Default, we also may at any time, at our sole discretion, suspend our obligations under this Agreement (including Central Reservation Services as more fully described below) and may remove the listing of your Hotel from any directories we publish, and from any advertising we publish, or to remove or suspend you from the Central Reservation System immediately without notice to you, and/or rescind any terms to this Agreement that were negotiated between the parties.
We will have the right to divert reservations previously made for your Hotel to other Network Hotels after giving you notice of an Event of Default.
If you fully cure the Event of Default within the time provided in our notice, including payment of any amounts accruing to us under this Agreement after the date of our notice, and further including payment of our then applicable administrative fee for resumption of services, we will restore you to the Central Reservation System, and add you to all future directories we publish and to all advertising we subsequently disseminate (except advertising that was ordered before your reinstatement), but we will not be required to redirect to you any reservations previously made for your Hotel and diverted to other Network Hotels during the period of suspension or removal, and you will be entitled to no compensation in connection with our election to suspend or remove your Hotel from our directories, advertising or the Central Reservation System.
Source: Item 22 — CONTRACTS (FDD pages 79–80)
What This Means (2025 FDD)
According to Sonesta Simply Suites's 2025 Franchise Disclosure Document, Sonesta Simply Suites has the right to remove a hotel's listing from directories if an Event of Default occurs. Upon providing notice of such an event, Sonesta Simply Suites may suspend obligations, including Central Reservation Services, and remove the hotel's listing from directories and advertising without further notice.
This means that if a franchisee fails to meet the obligations outlined in the franchise agreement, Sonesta Simply Suites can take immediate action to protect its brand and system. These actions can include suspending services and removing the non-compliant hotel from its public listings.
However, if the franchisee cures the default within the given notice period, including paying all outstanding amounts and an administrative fee, Sonesta Simply Suites will restore the hotel to the Central Reservation System and include it in future directories and advertising. Note that Sonesta Simply Suites is not required to redirect previously diverted reservations back to the reinstated hotel, and the franchisee is not entitled to compensation for the period of suspension or removal.