Does Sonesta Simply Suites have to provide a reason for disapproving a product or service?
Sonesta_Simply_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
may pay us for purchases from designated third parties.
If you want to purchase goods or services from an unapproved supplier, then you may submit a written request for us to approve the supplier. You must submit to us all information,
specifications and samples that we request. Any goods or services from suppliers must be in accordance with Brand Standards. We will review all of the pertinent information. While we have no obligation to respond within a certain time frame, our review typically takes 30 days to complete. We have the right to require as a condition of our initial and continuing approval that our representatives are permitted to inspect and re-inspect the supplier's facilities, and that the supplier attend our brand conference and enter into our then-applicable supplier agreement. We currently do not charge a fee for the supplier approval process, but we may do so. We may change our approval process or supplier criteria at any time. If we approve a supplier as to any goods, services, suppliers or materials, we must grant our approval in writing.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 66)
What This Means (2025 FDD)
According to Sonesta Simply Suites's 2025 Franchise Disclosure Document, if a franchisee wishes to purchase goods or services from a supplier not already approved, they must submit a written request to Sonesta Simply Suites for approval. The franchisee must provide all information, specifications, and samples that Sonesta Simply Suites requests, ensuring that the goods or services align with Brand Standards.
While Sonesta Simply Suites does not commit to a specific timeframe for responding to the request, they typically complete their review within 30 days. Sonesta Simply Suites retains the right to require inspections of the supplier's facilities and the supplier's attendance at their brand conference, as well as requiring the supplier to enter into a supplier agreement, as conditions for initial and ongoing approval.
If Sonesta Simply Suites disapproves a supplier, the FDD states that if they revoke approval of an already approved supplier, they will provide reasonable written notice of such disapproval to the franchisee. However, the document does not explicitly state that Sonesta Simply Suites must provide a reason for the disapproval of a new, previously unapproved supplier. It only mentions that if an already approved supplier no longer meets the criteria, written notice of disapproval will be provided.