If Sonesta Simply Suites inspects my hotel, will they interfere unreasonably with the operation of my Sonesta Simply Suites hotel?
Sonesta_Simply_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
If we exercise any of the foregoing rights, we will not interfere unreasonably with the operation of your Hotel. You acknowledge that your obligation to comply with the Brand Standards is unconditional. You agree to cooperate with us fully. You agree to present to your customers the evaluation forms that we periodically prescribe and to participate and request your customers to participate in any surveys performed by or for us. We retain the right to enforce, at our discretion, the Brand Standards as we deem necessary or appropriate in furtherance of our interest in the Brand Hotels. You agree to reimburse us for our
personnels' and designees' travel and meal expenses in connection with the inspection or re-inspection of your Hotel. You will not be required to provide more than two (2) nights' accommodations at your Hotel, free of charge, to our representatives in connection with an inspection, except with respect to any reinspection made necessary due to us or our designated representatives being prevented from properly inspecting any or all of your Hotel (including because you or your personnel refuse entry to any part of the Hotel), for which you must provide accommodations, free of charge, to our representatives for the number of nights necessary for us or our representatives to complete such reinspection.
Source: Item 22 — CONTRACTS (FDD pages 79–80)
What This Means (2025 FDD)
According to Sonesta Simply Suites's 2025 Franchise Disclosure Document, if the company exercises its rights to inspect the hotel, it will not interfere unreasonably with the hotel's operation. However, the franchisee's obligation to comply with the brand standards is unconditional, and they must cooperate fully with Sonesta Simply Suites.
The franchisee is required to present evaluation forms to customers periodically as prescribed by Sonesta Simply Suites and participate in any surveys performed by or for them. Sonesta Simply Suites retains the right to enforce the brand standards as they deem necessary or appropriate to further their interest in the brand hotels.
The franchisee agrees to reimburse Sonesta Simply Suites for their personnel's and designees' travel and meal expenses related to the inspection or re-inspection of the hotel. The franchisee is only required to provide a maximum of two nights' accommodations at their hotel, free of charge, to Sonesta Simply Suites' representatives for an inspection. However, if a reinspection is necessary because Sonesta Simply Suites or its representatives were prevented from properly inspecting the hotel, the franchisee must provide accommodations free of charge for the number of nights needed to complete the reinspection.