How must a Sonesta Simply Suites franchisee connect to third-party distribution channels?
Sonesta_Simply_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
l through those websites directly, we have the right (but not the obligation) to collect revenues paid to the OTAs on your behalf, and if collected remit the revenue to you less any amounts owed to us.
- (2) You must connect to all third-parties distribution channels through our Central Reservation System, unless such third-party does not directly or indirectly offer interfaces to the Central Reservation System. You otherwise may not bypass our Central Reservation System by connecting such third-party distribution channel to your Property Management System or otherwise. You must maintain rates and inventory in the Central Reservation System on a rolling 12-month basis. If you fail to maintain rates and inventory on a rolling 12-month basis, you will be given seven (7) days' written notice to do so, after which, we will extend your rates on your behalf. Upon our first written notice to you for failing to maintain ra
Source: Item 22 — CONTRACTS (FDD pages 79–80)
What This Means (2025 FDD)
According to the 2025 Sonesta Simply Suites Franchise Disclosure Document, franchisees must connect to all third-party distribution channels through the brand's Central Reservation System. The only exception to this rule is if a third-party does not directly or indirectly offer interfaces to the Central Reservation System.
Sonesta Simply Suites explicitly prohibits franchisees from bypassing the Central Reservation System by connecting a third-party distribution channel directly to their Property Management System or through any other means. This ensures that all bookings and inventory management are centrally controlled and consistent across all channels.
Furthermore, franchisees are required to maintain rates and inventory in the Central Reservation System on a rolling 12-month basis. Failure to do so will result in a written notice, giving the franchisee seven days to comply. A fee of $250 (subject to Fee Adjustments) will be charged upon the first written notice for failing to maintain rates and inventory. Repeated occurrences may result in additional fees. This policy ensures that Sonesta Simply Suites maintains accurate and up-to-date information across all distribution channels, which is crucial for maximizing occupancy rates and revenue.