In California, where can complaints concerning the content of the Sonesta Simply Suites website be directed?
Sonesta_Simply_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
CALIFORNIA
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- THE CALIFORNIA FRANCHISE INVESTMENT LAW REQUIRES THAT A COPY OF ALL PROPOSED AGREEMENTS RELATING TO THE SALE OF THE FRANCHISE BE DELIVERED TOGETHER WITH THE FRANCHISE DISCLOSURE DOCUMENT.
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- SECTION 31125 OF THE FRANCHISE INVESTMENT LAW REQUIRES US TO GIVE YOU A FRANCHISE DISCLOSURE DOCUMENT APPROVED BY THE COMMISSIONER OF FINANCIAL PROTECTION & INNOVATION BEFORE WE ASK YOU TO CONSIDER A MATERIAL MODIFICATION OF YOUR FRANCHISE AGREEMENT.
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- OUR WEBSITE, www.sonesta.com, HAS NOT BEEN REVIEWED OR APPROVED BY THE CALIFORNIA DEPARTMENT OF FINANCIAL PROTECTION & INNOVATION. ANY COMPLAINTS CONCERNING THE CONTENT OF THE WEBSITE MAY BE DIRECTED TO THE CALIFORNIA DEPARTMENT OF FINANCIAL PROTECTION & INNOVATION AT www.dfpi.ca.gov.
Source: Item 23 — RECEIPTS (FDD pages 80–246)
What This Means (2025 FDD)
According to the 2025 Franchise Disclosure Document, for prospective Sonesta Simply Suites franchisees in California, any complaints concerning the content of the Sonesta Simply Suites website, www.sonesta.com, may be directed to the California Department of Financial Protection & Innovation (DFPI) at www.dfpi.ca.gov.
This disclosure is required because the Sonesta Simply Suites website has not been reviewed or approved by the California Department of Financial Protection & Innovation. This means that the DFPI does not endorse the accuracy or completeness of the information presented on the website.
Prospective franchisees should be aware that the information on the website may not be fully vetted by California regulatory authorities. Therefore, it is crucial to verify any information obtained from the website with the franchisor directly or through independent research. This additional disclosure aims to protect potential franchisees by directing them to the appropriate regulatory body for any website-related complaints.