What is the 'Privacy Policy Notice' that a Sonesta Select Sonesta Essential franchisee must provide?
Sonesta_Select_Sonesta_Essential Franchise · 2025 FDDAnswer from 2025 FDD Document
- (4) provide customers and prospective customers, employees and other third parties with written notice of your and our applicable privacy policies and the uses to be made of Personal Information by you, and by us and our affiliates and the other businesses and companies to whom we or they respectively may disclose Personal Information (hereinafter called the "Privacy Policy Notice");
- (5) provide customers and prospective customers, employees and other third parties with prior written notice of disclosure of any Personal Information collected from them (hereinafter called "Disclosure Notice");
- (6) provide customers and prospective customers, employees and other third parties with notice of "opt-out" rights regarding such disclosures and uses of their Personal Information and an adequate opportunity to exercise such rights (hereinafter called "Opt-Out Notice");
- (7) promptly notify us if you receive any complaint, notice, or communication relating to Personal Information, or your compliance with your obligations relating to Personal Information, including any request from any customer or other data subject to access, correct, delete, opt-out of, or limit activities relating to any Personal Information; and
- (8) permit us and our representatives to audit your compliance with any and all obligations relating to Personal Information and data privacy, and as applicable, you will take reasonable steps to stop and remediate any unauthorized practices, in each case at the times and locations selected by us, and the manner we determine.
From time to time, we may formulate policies and practices concerning Security Measures, the form, content, and manner of delivering Privacy Policy Notices, Disclosure Notices, and Opt-Out notices, as well as matters relating or incidental thereto. You must adopt and implement all such policies and practices in accordance with written instructions in a timely manner. It is entirely your responsibility (even if we provide you any assistance or guidance in that regard) to confirm that the safeguards you use to protect Personal Information comply with all applicable laws and industry information security best practices related to the collection, access, use, storage, disposal, and disclosure of Personal Information.
Source: Item 22 — CONTRACTS (FDD page 84)
What This Means (2025 FDD)
According to the 2025 FDD, Sonesta Select Sonesta Essential franchisees must provide a 'Privacy Policy Notice.' This notice is a written notification to customers, prospective customers, employees, and other third parties, detailing the privacy policies of both the franchisee and Sonesta Select Sonesta Essential. It explains how personal information will be used by the franchisee, Sonesta Select Sonesta Essential, its affiliates, and other businesses to whom they may disclose this information.
In addition to the Privacy Policy Notice, Sonesta Select Sonesta Essential franchisees are also required to provide a 'Disclosure Notice,' which gives prior written notice of any disclosure of personal information collected from these individuals. Franchisees must also provide an 'Opt-Out Notice,' informing these parties of their rights to opt out of such disclosures and uses of their personal information, and offering them a way to exercise those rights.
Sonesta Select Sonesta Essential may periodically create policies regarding security measures and the format, content, and delivery of these notices. Franchisees are obligated to adopt and implement these policies according to Sonesta Select Sonesta Essential's written instructions. It is the franchisee's responsibility to ensure that their safeguards for protecting personal information comply with all applicable laws and industry best practices related to the collection, access, use, storage, disposal, and disclosure of personal information.
Furthermore, franchisees must promptly inform Sonesta Select Sonesta Essential of any complaints, notices, or communications related to personal information or their compliance with obligations, including requests from customers to access, correct, delete, or limit activities related to their personal information. Sonesta Select Sonesta Essential and its representatives have the right to audit the franchisee's compliance with data privacy obligations, and the franchisee must take steps to correct any unauthorized practices.