What is the IT implementation services fee for a Sonesta Select Sonesta Essential franchise?

According to Sonesta Select Sonesta Essential's 2025 Franchise Disclosure Document, franchisees may incur an IT implementation services fee if they require assistance configuring and installing components of their hotel's IT system and property management system. This fee can be up to $20,000. The exact amount depends on the complexity of the hotel, including its size and location, as well as the existing systems already in place. This fee is due when billed and is non-refundable.

This fee covers the cost of Sonesta Select Sonesta Essential providing support to get the franchisee's IT infrastructure up and running. Given the variability in the fee, prospective franchisees should carefully assess their existing IT capabilities and the specific needs of their hotel to estimate the potential cost. It is important to discuss with Sonesta Select Sonesta Essential what level of IT support is necessary and what factors might drive the fee towards the higher end of the range.

In addition to the IT implementation services fee, franchisees will also be required to pay other technology-related fees, such as an onboarding fee of $565, a quarterly installment of the annual fee in the amount of $1,250, and the first monthly maintenance fee of $150 for the sales technology platform. These fees cover middleware software, connection to the Cvent sourcing platform, and software enabling the integration of live inventory into the sales and catering system. Franchisees should factor in all these technology costs when evaluating the overall investment required to open a Sonesta Select Sonesta Essential franchise.