What is a Remax user responsible for regarding their Remax University account?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
expressly permitted herein. In addition, You shall not enter into any contractual relationship or other legally binding obligation with any third party or person which shall have the purpose or effect of encumbering RE/MAX or the Platform.
User Obligations
You agree to abide by all applicable local, state, national, and international laws and regulations regarding Your use of the Platform. By accessing or using the Platform, You represent that You are at least eighteen (18) years of age (or the legal age of majority, whichever is greater) and will, at all times, provide true, accurate, current, and complete information when uploading, adding, including, storing, or sharing content on or through the Platform. You also acknowledge and agree that use of the Internet and the Platform is solely at Your own risk.
User Generated Content
The following terms control when You post, upload, transmit, submit or otherwise make available messages, comments, text, photographs, data, graphics, images, videos, audio, or any other materials, when using the Platform ("User Content"). You are entirely responsible for Your User Content and any posting, uploading, transmission, submission or other ways of making available User Content using the Platform is undertaken at Your own risk. For all of Your User Content, You agree, represent, and warrant that:
(a) You own all rights in and to the User Content or, if the User Content is subject to third-party rights, You have all necessary licenses, rights, permissions and consents to use the User Content (including but not limited to appropriate and necessary permissions from all person(s) appearing in the User Content), and to grant the rights contained herein;
(b) the use of the User Content as described herein will not violate the rights, including but not limited to copyright, trademark, privacy, publicity or other proprietary rights, of any third party or any law;
(c) the User Content does not contain anything that is inaccurate, illegal, defamatory, libelous, pornographic, racist, obscene, abusive, threatening, harassing, harmful, hateful or offensive;
(d) the User Content is compliant with the RE/MAX Brand Identify Trademark and Graphic Standard manual;
(e) You will not in any way submit User Content that discloses, stores, or collects any contact information or any person's personal information without that person's permission;
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to the 2025 Remax Franchise Disclosure Document, Remax users are responsible for their User Content when using the Remax University platform. This means that any messages, comments, text, photographs, data, graphics, images, videos, audio, or any other materials that a user posts, uploads, transmits, submits, or otherwise makes available on the platform is their sole responsibility.
Specifically, the Remax user must own all rights to the content or have the necessary permissions and licenses to use it. The user content must not violate any third-party rights, including copyright, trademark, privacy, or publicity rights, and must comply with the RE/MAX Brand Identity Trademark and Graphic Standard manual. Additionally, the content must not be inaccurate, illegal, defamatory, libelous, pornographic, racist, obscene, abusive, threatening, harassing, harmful, or offensive.
Furthermore, Remax users cannot submit content that discloses or collects personal information without permission, and they must present the content as their own work, without implying that it is the work of RE/MAX, LLC. Users are also prohibited from re-posting information that requires a user account to access and from posting content that contains software viruses or other harmful computer code. Failure to comply with these terms is a breach of the Terms of Use and may violate copyright, trademark, and other laws.