Upon termination, expiration, or abandonment of a Remax office, what are franchisees and owners required to do with the Confidential Information and Office Materials acquired from Remax, LLC?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
or challenging any application or registration owned by REMAX, LLC for a RE/MAX Mark.
You agree that you will be responsible for ensuring your Sales Associates comply with the provisions of this Subsection 14.B. You also agree that any Owners who assign or transfer this Agreement, or any interest belonging to them, prior to termination or expiration of the Franchise, or Abandonment of the Office, must comply with the deidentification obligations set forth in the most current version of the Essential ICA Provisions available at the time of such assignment or transfer.
C. CONFIDENTIAL INFORMATION.
You agree that on termination or expiration of the Franchise, or Abandonment of the Office, you and your Owners will immediately cease to use, but maintain the confidentiality over, any of the Confidential Information, Office Materials, procedures, techniques, all other manuals, forms, rosters or other materials, regardless of format (and all of any such items) acquired from us or REMAX, LLC, and agree not to use, sell, convey, display or share, in whole or in part, any of such items for any purpose.
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, upon termination, expiration, or abandonment of a Remax office, franchisees and their owners have specific obligations regarding confidential information and office materials. They must immediately cease using any Confidential Information, Office Materials, procedures, techniques, manuals, forms, rosters, or other materials acquired from Remax, LLC, regardless of format. Despite ceasing use, they are still obligated to maintain the confidentiality of these items.
Specifically, franchisees and owners are prohibited from using, selling, conveying, displaying, or sharing any of these confidential items, in whole or in part, for any purpose. This restriction ensures that the proprietary knowledge and resources of Remax are not misappropriated or used to compete against the franchise system.
Furthermore, the franchisee and owners must either return all such items to Remax or destroy them in a secure manner. This dual option provides flexibility while ensuring that the confidential materials are either back in the control of Remax or permanently removed from circulation. These obligations are designed to protect Remax's intellectual property and maintain the integrity of the Remax system.
In addition to the handling of confidential information and office materials, franchisees and owners must also ensure that their Sales Associates comply with these provisions. Any Owners who assign or transfer their Agreement or any interest before termination, expiration, or abandonment must also comply with de-identification obligations as outlined in the most current version of the Essential ICA Provisions.