Under what conditions is a Remax Team Office permitted to have its own telephone number?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
- B. Telephone numbers and RE/MAX Formative Domain Names pertaining to the Team Office or Sales Associates with the Team Office shall be subject to the same strict compliance with the Brand Standards Manual and ownership and assignment requirements that are specified in the Franchise Agreement.
- C. The Team Office may have its own telephone number if permitted by state real estate licensing laws, but all "for sale" signs, business cards, forms, stationery, advertisements and other promotional or marketing materials used by the Team Office must clearly identify both the name of the main Office as well as the Team Name, and for all materials except "for sale" signs, state that the Team Office is a "branch office" of the main Office.
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, a Team Office may have its own telephone number if permitted by state real estate licensing laws. However, all "for sale" signs, business cards, forms, stationery, advertisements and other promotional or marketing materials used by the Team Office must clearly identify both the name of the main Office as well as the Team Name.
For all materials except "for sale" signs, the materials must state that the Team Office is a "branch office" of the main Office. This ensures that customers understand the relationship between the Team Office and the main Remax office, maintaining brand consistency and avoiding confusion.
This requirement highlights the importance of adhering to both state regulations and Remax's brand standards. While a Team Office can operate with some autonomy, it must always be presented as an extension of the main office. This structure allows Remax to maintain quality control and brand recognition across all its locations, whether they are main offices or Team Offices.