factual

Under what condition is the MAX/CENTER User Agreement offered to Remax franchisees?

Remax Franchise · 2025 FDD

Answer from 2025 FDD Document

Welcome to MAX/Center. MAX/Center is offered to You ("You" or "Your") by RE/MAX, LLC ("RE/MAX" or "We" or "Us" or "Our") subject to Your acceptance without modification of this "User Agreement."

Acceptance of the User Agreement

This User Agreement is entered into by and between You and RE/MAX and governs Your access to and use of MAX/Center, including any content, information, features, and functionality available on or through MAX/Center.

Please read the User Agreement carefully before You use MAX/Center. By using MAX/Center, or by clicking to accept or agree to the User Agreement when this option is provided to You, You accept and agree to be bound and abide by this User Agreement. If You do not agree with this User Agreement, You must not access or use MAX/Center. All provisions of this User Agreement, which by their nature should survive termination, shall survive termination, including, without limitation, licenses of User Content, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Changes to the User Agreement

We may revise and update this User Agreement from time to time in Our sole discretion. All changes are effective immediately when We post them and apply to all access to and use of MAX/Center thereafter. Your continued use of MAX/Center following the posting of a revised User Agreement means that You accept and agree to the changes.

Registration

To access MAX/Center and the linked resources, You must be a "Member" and complete the MAX/Center online-registration process ("Account"). A Member includes (a) a RE/MAX Franchisee or RE/MAX Sales Associate affiliated with a RE/MAX Franchisee who is current on all annual dues and fees owed to RE/MAX and in compliance with all applicable RE/MAX policies (including, but not limited to, the RE/MAX Brand Identity Trademark and Graphics Standards manual); (b) an individual who is currently employed by a RE/MAX Franchisee in some capacity for which annual dues are not assessed or for which membership in RE/MAX is not available (e.g., office receptionist, assistant); (c) a current employee, officer, director, or owner of RE/MAX, any RE/MAX corporate affiliate, or any RE/MAX Regional Office; or (d) a RE/MAX Approved Supplier who is in full compliance with all of the terms and conditions of its Approved Supplier Agreement as determined solely by RE/MAX.

MAX/Center and its Content

We reserve the right to access and use MAX/Center, and any content and information therein, to the extent necessary to run MAX/Center and make it available to You and others, to protect MAX/Center, to improve MAX/Center, and to otherwise use MAX/Center and its content for a legitimate business purpose.

The layout, formatting, and features of and access privileges for MAX/Center shall be as determined or specified by Us in Our sole discretion. We shall also have the sole right to modify, upgrade, and change MAX/Center. We will not be liable if, for any reason, all or any part of MAX/Center or its content is unavailable at any time or for any period. From time to time, and in Our sole discretion, We may restrict access to some parts of MAX/Center, or all of MAX/Center.

Source: Item 22 — Contracts (FDD pages 108–334)

What This Means (2025 FDD)

According to Remax's 2025 Franchise Disclosure Document, the MAX/Center User Agreement is offered to franchisees subject to their acceptance of the agreement without modification. By using MAX/Center or clicking to accept the agreement when the option is provided, the franchisee agrees to be bound by the User Agreement. If a franchisee does not agree with the User Agreement, they are not allowed to access or use MAX/Center.

The User Agreement is between the franchisee and RE/MAX, LLC, and it governs the franchisee's access to and use of MAX/Center, including all content, information, features, and functionality available through MAX/Center. Remax may revise and update the User Agreement periodically at its sole discretion, with changes becoming effective immediately upon posting. Continued use of MAX/Center after a revised User Agreement is posted signifies acceptance of the changes.

To access MAX/Center, a franchisee must be a "Member" and complete the online registration process. A "Member" includes a RE/MAX Franchisee or RE/MAX Sales Associate affiliated with a RE/MAX Franchisee who is current on all annual dues and fees owed to RE/MAX and in compliance with all applicable RE/MAX policies. Remax retains the right to access and use MAX/Center and its content to run, protect, and improve MAX/Center, and to use it for legitimate business purposes. Remax also has the sole right to modify, upgrade, and change MAX/Center, and may restrict access to parts or all of MAX/Center at its discretion.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.