Under what circumstances can Remax require a franchisee to purchase goods, services, supplies, fixtures, equipment, inventory, and computer hardware and software from Remax, REMAX, LLC, or designated suppliers?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
we deem appropriate without compensation to you. REMAX, LLC may retrieve and store all information from the Optional Resources that it considers necessary, desirable or appropriate. All of this information shall be considered the property of REMAX, LLC and no such information shall be considered confidential. There are no limitations on REMAX, LLC's right to access information that is stored in the Optional Resources.
(3) Other Systems, Programs, and Procedures.
You must implement any other specific systems, programs or procedures that we may establish from time to time to enhance our communications with you. You agree that we may require that certain goods, services, supplies, fixtures, equipment, inventory, and computer hardware and software relating to the Office's establishment or operation be purchased directly and/or exclusively from us, REMAX, LLC or from other suppliers as we may designate from time to time, including but not limited to a different back-office management software program, and you agree to adopt such goods, services, supplies, fixtures, equipment, and computer hardware and software within such time frame as we may specify or deem necessary. Such requirements will only apply to facilitate communications between you, REMAX Regional and/or REMAX, LLC—and REMAX Regional's or REMAX, LLC's related parties—and will not control or regulate the manner and means of your day-to-day operations. We reserve the right to modify, eliminate, supplement or change any systems, programs or procedures that we or our Related Parties may establish or that we require that you implement and utilize. You acknowledge that this may require you to incur additional costs.
4. LIMITED LICENSE TO USE RE/MAX MARKS.
A. OWNERSHIP AND GOODWILL AND LIMITED LICENSE.
Subject to all of the terms and conditions set forth herein, you are hereby granted a limited, non-exclusive license ("Limited License") to use the RE/MAX Marks, but only for the duration of this Agreement and only in connection with the operation of the Office and the Permitted Real Estate Service Activities specified in this Agreement ("Licensed Use"). Your Limited License does not authorize you to use, and you agree not to use, or to permit any Sales Associate to use, the RE/MAX Marks in connection with the offering, providing, performance, sale, endorsement or promotion of any other services, products or businesses or in any other manner we have not expressly authorized in writing.
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, Remax can require franchisees to purchase certain goods, services, supplies, fixtures, equipment, inventory, and computer hardware and software directly and/or exclusively from them, REMAX, LLC, or designated suppliers under specific circumstances. These requirements are put in place to facilitate communications between the franchisee, REMAX Regional, and/or REMAX, LLC, including their related parties.
These requirements will not control or regulate the manner and means of the franchisee's day-to-day operations. Remax also reserves the right to modify, eliminate, supplement, or change any systems, programs, or procedures that they or their related parties may establish or require the franchisee to implement and utilize. The franchisee acknowledges that these changes may require them to incur additional costs.
Specifically, franchisees must maintain a computer system compatible with Remax's and REMAX, LLC's communications and data reporting requirements. While the computer hardware can be obtained from any source, it must be Microsoft Windows or macOS compatible, meet minimum memory specifications, and be able to run the most current version of specified browsers. Franchisees must also maintain current versions of Microsoft Windows operating system, macOS, or other specified operating systems. Remax may modify specifications for any components of the Computer System and related hardware and/or software, and franchisees agree to upgrade or update such hardware and software throughout the term of the agreement, bearing the associated costs.