Is there currently an additional charge to access the Remax Agent Tools Platform?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
As part of the MAX/TechSM powered by BoldTrail Platform, REMAX, LLC also makes available an agent tools platform ("Agent Tools Platform"). The Agent Tools Platform includes a customer relationship management tool, a content management system tool, and a lead routing tool. The Agent Tools Platform is designed to assist Sales Associates with managing customer contact and other related information and integrates with both office and Sales Associate websites. As of the Agreement Date, you may access the Agent Tools Platform at no additional charge although within such time frame as we may specify—REMAX, LLC or a Related Party may charge for such access in the future.
However, you may be charged to use third-party tools, services, and resources, and other third-party products and services (see below). If you or your Sales Associates choose to use the Agent Tools Platform, you and/or your Sales Associates will be required to agree to the then current
Agent Tools Platform terms of use, which set forth the terms and conditions relating to the use of the Agent Tools Platform.
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, as of the agreement date, franchisees may access the Agent Tools Platform at no additional charge. The Agent Tools Platform, which is part of MAX/TechSM powered by BoldTrail, includes tools such as a customer relationship management system, a content management system, and a lead routing tool. These tools are designed to help sales associates manage customer contact and related information, integrating with both office and sales associate websites.
However, Remax clarifies that this no-charge access is subject to change. Remax, LLC, or a related party, reserves the right to charge for access to the Agent Tools Platform in the future, within a timeframe that they may specify. Additionally, franchisees may incur charges for using third-party tools, services, resources, and other third-party products that are accessible through the platform.
Prospective franchisees should be aware that while the Agent Tools Platform is currently offered without an additional fee, this is not guaranteed to remain the case throughout the term of the franchise agreement. It is important to factor in the potential for future charges when evaluating the overall cost of the franchise. Franchisees and their sales associates are also required to agree to the Agent Tools Platform terms of use, which outline the conditions for using the platform.