For a Remax Team Office, what is prohibited regarding Sales Associates who are not on the Team?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
or continuing working relationship between or involving such unaffiliated licensed person and such Sales Associate, the Office or any Team Office or any other connection or association with the RE/MAX Network or the RE/MAX Marks through such Sales Associate; or
- (5) are managed by such Sales Associate or are compensated by such Sales Associate or by any other person employed by or affiliated with the Office or any Team Office or are otherwise directly or indirectly subject to the direction or control of such Sales Associate.
N. UNREPORTED AGENT PAYMENTS.
Unreported Agents under the definition set forth above in Subsection 6.M. are not authorized under the Agreement to use or to benefit in any way from the RE/MAX Marks or from use of the name of your Office or of any Team Office or from use of the name of any team of Sales Associates known to be associated with you or your Office or any Team Office and, accordingly, they should not be so linked or tied to you or to the Office or to any Team Office or to any Sales Associate (as defined in Subsection 6.J. above). All such Unreported Agents shall be converted to Sales Associates or, in the alternative, the links and ties that define them or connect them to the RE/MAX Marks or to you or the Office or to any Team Office or to any Sales Associate shall be broken, eliminated or discontinued.
Continued tolerance by you of Unreported Agents for a period of more than 10 days from the date of your receipt of a written demand from REMAX Regional to either eliminate the links or ties with such Unreported Agents or convert them to Sales Associates shall be deemed material defaults of your payment and reporting obligations and grounds for termination of this Agreement pursuant to Section 13. Without waiving such right to terminate, so long as any Unreported Agent continues to function in that capacity, you must pay on an ongoing basis, on behalf of each such Unreported Agent, the Monthly Ongoing Fees (as specified in Subsection 6.B. above), the Annual Dues (as specified in Subsection 6.C. above) and the Marketing Fund fee (as specified above in Subsection 6.D. above), and you must pay retroactively, on behalf of each such Unreported Agent, a $1,000 Unreported Agent fee ("Unreported Agent fee") plus all Monthly Ongoing Fees, Annual Dues, and Marketing Fund fees for the period beginning on the earliest date, in our determination, that (a) the individual who is an Unreported Agent was licensed with your Office; or (b) the individual was an Unreported Agent as defined in Subsection 6.M. of this Agreement (such payments, collectively and whether ongoing or retroactive, "Unreported Agent Payments").
O.
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, Sales Associates who are not registered with the Remax office or any Team Office, are not in the RE/MAX Roster, and are not authorized to use RE/MAX Marks, are considered "Unreported Agents". These Unreported Agents are not allowed to benefit from the RE/MAX Marks, the name of the office or any Team Office, or the name of any team of Sales Associates associated with the franchisee.
Remax requires that these Unreported Agents either be converted to official Sales Associates or have their connections to the RE/MAX brand and its affiliates severed. This means a Remax franchisee must ensure that any individual providing real estate services linked to their Sales Associates or office is either properly registered and affiliated with Remax or completely independent and unaffiliated with the Remax brand.
Specifically, Remax prohibits Unreported Agents from being named or pictured in advertising or promotional materials that include a Sales Associate's name, photograph, team name, or the name of the Office or any Team Office, or any of the RE/MAX Marks. They also cannot have websites that name or identify a Sales Associate, their team, or the Office/Team Office, or that link to sites displaying this information or the RE/MAX Marks. Unreported Agents are also prohibited from using business cards, promotional materials, or any other items that include the name of a Sales Associate, their team, the Office/Team Office, or any RE/MAX Marks.
Furthermore, a Remax franchisee cannot allow Unreported Agents to be identified in any way that suggests an established working relationship with a Sales Associate, the Office, or any Team Office, or any connection to the RE/MAX Network. Sales Associates are also prohibited from managing or compensating Unreported Agents, or otherwise subjecting them to their direction or control. These restrictions are in place to protect the integrity of the RE/MAX brand and ensure that all individuals benefiting from the brand are properly affiliated and authorized.