What steps is a Remax franchisee required to take to prevent the disclosure of RE/MAX, LLC's confidential information to others?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
The Office Materials that you will be allowed to use in operating your Office include RE/MAX, LLC's confidential information, consisting of recruiting techniques, accounting procedures, and other methods of operating RE/MAX offices. You will not be permitted to use this confidential information in an unauthorized manner and you will be required to take reasonable steps to prevent its disclosure to others.
You will be required to notify RE/MAX Regional and RE/MAX, LLC immediately of any third-party infringement of or challenge to any of these copyrights, or of any claim by any person of any rights in any such copyright, and you will not communicate with any person other than RE/MAX, LLC and its
attorneys in connection with any such infringement, challenge or claim. RE/MAX, LLC has the right to take whatever action it deems appropriate and to control exclusively any litigation or other proceeding arising from any infringement, challenge or claim relating to any of its copyrights. You will be required to sign any documents, provide such assistance and take any other reasonable, lawful action that RE/MAX, LLC's attorneys say is necessary or advisable to protect and maintain RE/MAX, LLC's interests in any litigation or proceeding related to its copyrights or otherwise to protect and maintain RE/MAX, LLC's interests in its copyrights.
If it becomes advisable at any time in RE/MAX, LLC's sole discretion for you to modify or discontinue the use of any material covered by a copyright and/or use one or more additional or substitute materials, you will be required, at your expense, to comply with RE/MAX, LLC's directions within a reasonable time after receiving notice.
Source: Item 14 — Patents, Copyrights, and Proprietary Information (FDD pages 79–80)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, franchisees are required to take reasonable steps to prevent the disclosure of the company's confidential information to others. This confidential information includes recruiting techniques, accounting procedures, and other methods of operating Remax offices. Franchisees are not permitted to use this information in an unauthorized manner.
Additionally, Remax franchisees must immediately notify RE/MAX Regional and RE/MAX, LLC of any third-party infringement or challenges to the company's copyrights. Franchisees are prohibited from communicating with anyone other than Remax and its attorneys regarding such infringements, challenges, or claims. Remax retains the right to take any action it deems appropriate and exclusively controls any litigation or proceedings arising from copyright-related issues.
Furthermore, franchisees are obligated to sign documents, provide assistance, and take any other reasonable and lawful actions deemed necessary by Remax's attorneys to protect and maintain the company's interests in any litigation or proceeding related to its copyrights. If Remax determines it advisable for a franchisee to modify or discontinue the use of any material covered by copyright, the franchisee must comply with Remax's directions at their own expense within a reasonable time after receiving notice.