What specific steps are Remax franchisees required to take to maintain the appearance and efficient operation of their office?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
You agree to maintain the appearance of the Office consistent with the image of a RE/MAX office business as a modern, clean, attractive and efficiently operated facility. You agree to take steps as reasonably required from time to time to maintain such appearance and efficient operation, including, without limitation, interior and exterior repair and cleaning of the premises of the Office; replacement of worn out or obsolete leasehold improvements, fixtures, equipment or signs; and periodic redecorating.
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, franchisees must maintain the appearance of their office to align with the Remax brand image. This includes ensuring the office is modern, clean, attractive, and efficiently operated.
To achieve this, Remax franchisees are expected to take necessary steps, which may include interior and exterior repairs and cleaning, replacing worn or outdated fixtures, equipment, or signs, and periodically redecorating the premises. These measures are designed to uphold the standards of service, quality, and efficient operation associated with the Remax brand.
Remax also issues office materials with trademark, graphic, and operational standards. Franchisees must adhere to the mandatory elements of the Remax System as outlined in the Brand Standards Manual to protect the RE/MAX Marks, goodwill, and the network's reputation. While franchisees control the day-to-day operations, they must comply with these standards to maintain brand consistency and quality.