What is the significance of the 'MTSA' (Master Technology Services Agreement) in relation to the Remax franchise agreement?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
1.11 "MTSA" means the Master Technology Services Agreement, dated July 5, 2022 by and between Licensor and RE/MAX, LLC, as amended on April 28, 2013 and August 9, 2024.
1.12 "Offerings" means the Software, the Supplier Products, Documentation, and the BoldTrail Data.
1.16 "Supplier Products" means either or both of: (a) software, data, content, materials, and information licensed to Customer by a third-party supplier, which may include Forms, whether purchased by Licensor from the third-party supplier and resold by Licensor to Customer, or directly purchased by Customer from the thirdparty supplier under a third-party agreement; or (b) any other applicable third-party services.
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to the 2025 Remax Franchise Disclosure Document, the 'MTSA' refers to the Master Technology Services Agreement, dated July 5, 2022, between the Licensor and RE/MAX, LLC, as amended on April 28, 2013, and August 9, 2024. This agreement is significant as it relates to the technology services provided to Remax franchisees.
The MTSA likely outlines the terms and conditions under which Remax franchisees receive technology services, software, and related products. These offerings include software, supplier products, documentation, and BoldTrail Data. The agreement grants franchisees a limited, non-exclusive license to access and use the software and documentation for their business purposes, subject to their compliance with the terms and conditions and the receipt of fees by the licensor.
Prospective Remax franchisees should carefully review the MTSA to understand the scope of technology services provided, any associated costs, and their obligations regarding the use of the technology. Understanding the MTSA is crucial, as technology access is listed as one of the elements of the Remax system. The FDD also mentions 'Supplier Products' which include software, data, content, materials, and information licensed to the franchisee by a third-party supplier. These products may be purchased by the licensor and resold to the franchisee, or purchased directly by the franchisee under a third-party agreement.
Given the importance of technology in real estate operations, franchisees should clarify with Remax the specific technologies covered under the MTSA, the costs involved, the support provided, and any potential limitations or restrictions on their use. Understanding the MTSA is essential for franchisees to effectively leverage the technology resources available to them and maintain compliance with Remax's standards.