Are Remax Sales Associates required to subscribe to MAX/Center, and what agreement governs its use?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
You must subscribe—and ensure that each Sales Associate (as defined in Subsection 6.J.) subscribes—to MAX/Center (www.remax.net), a password-protected Extranet website which serves as an electronic communication website for the exchange of important RE/MAX information; it is available to RE/MAX Affiliates worldwide through any Internet Service Provider. The software systems that comprise MAX/Center are the proprietary property of REMAX, LLC. This site incorporates basic functions such as e-mail forwarding addresses, messaging, a find an affiliate/office feature ("RE/MAX Roster") which provides information about the entire RE/MAX membership, including relevant personal and professional data, and profiles on all Sales Associates in the RE/MAX System, as well as various enhancements such as industry news, information on and products from approved suppliers (which approved suppliers will charge for purchases you may make from them), online tools for generating marketing materials, and a host of other proprietary functions designed to facilitate communication throughout the RE/MAX network. MAX/Center may include links to other services, websites, or resources, such as a marketing and advertising design and management tools (services that you can access through a link available on MAX/Center are not necessarily part of MAX/Center). The agreement for use of MAX/Center ("*MAX/Center User Agreement
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, franchisees must ensure that each of their Sales Associates subscribes to MAX/Center, which is a password-protected Extranet website. MAX/Center serves as an electronic communication website for the exchange of important Remax information and is available to Remax affiliates worldwide through any Internet Service Provider.
The software systems that comprise MAX/Center are the proprietary property of REMAX, LLC. The site incorporates basic functions such as e-mail forwarding addresses, messaging, a find an affiliate/office feature (RE/MAX Roster), and profiles on all Sales Associates in the Remax System, as well as various enhancements such as industry news, information on and products from approved suppliers, and online tools for generating marketing materials.
The agreement for use of MAX/Center, called the "MAX/Center User Agreement," sets forth the terms and conditions relating to the use of MAX/Center. Both the franchisee and each of their Sales Associates must agree to this agreement. Remax, LLC is not obligated to maintain MAX/Center indefinitely and may discontinue it at any time without liability.