Does Remax provide any warranties for RE/MAX University?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
Regional and REMAX, LLC may make available to you other valuable systems, programs and platforms that are voluntary (collectively, "Optional Resources"). We and REMAX, LLC are not obligated to maintain any of the Optional Resources—or the services offered through them—indefinitely and may discontinue them at any time without notice or liability to you.
RE/MAX University. RE/MAX University® ("RE/MAX University" or "RU") is a tool that delivers educational and motivational programming to RE/MAX affiliates. With the exception of premium programming, such as accredited courses, RE/MAX University programming is available via MAXCenter which you can access via a computer, or some smart phones and mobile devices. Premium programming, such as accredited courses, typically range from $50 to $2,000. The current form of the RE/MAX University terms of use is attached as Exhibit A-8. If you or your Sales Associates choose to use RU, the RE/MAX University terms of use will (i) require that you comply with all applicable laws; (ii) provide that REMAX, LLC has the right to amend the terms of use at any time and without noti
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 59–71)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, RE/MAX University (RU) is provided "as is" and without warranties of any kind, whether express or implied. This means that Remax does not guarantee the quality, effectiveness, or availability of the RE/MAX University program.
For a prospective franchisee, this lack of warranty means that you assume all risks associated with using RU. If the program does not meet your expectations or if it experiences technical issues, Remax is not obligated to provide any remedies or compensation. This is a significant consideration, as premium programming within RE/MAX University can range from $50 to $2,000.
Additionally, Remax retains the right to discontinue RU at any time without any liability. The terms of use for RE/MAX University also allow Remax to amend the terms at any time without notice and to terminate a user's access at any time, also without notice. Franchisees are also required to indemnify and hold Remax harmless for any violation of the RE/MAX University terms of use. Given these conditions, franchisees should carefully consider the potential benefits and risks before investing time and money into the RE/MAX University program.