What are the operating system requirements for the Remax Computer System?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
ess contemplated by this Agreement. Such requirements will only apply to facilitate communications between you, REMAX Regional and/or REMAX, LLC—and REMAX Regional's or REMAX, LLC's Related Parties—and will not control or regulate the manner and means of your day-to-day operations.
(1) Requirements.
Specific systems, programs, and procedures you are required to implement throughout the Term include, but are not limited to, the following:
a. Computer System.
You must have and maintain a computer system that has capabilities compatible with all of our and REMAX, LLC's communications and data reporting requirements("Computer System"). The computer hardware can be obtained from any source but must be Microsoft Windows or macOS compatible, with a minimum amount of memory that we may specify and must meet other requirements that we or REMAX, LLC may specify from time to time. To be compatible, your computer must be able to run the most current version of Microsoft Edge, Safari, Firefox, or Google Chrome. You must also maintain current versions of Microsoft Windows operating system, macOS, or such other operating system that we may specify from time to time. We may modify specifications for any components of the Computer System and related hardware and/or software. You agree to upgrade or update such hardware and software throughout the Term of the Agreement as we may specify and to pay for the cost of implementing such systems, programs and procedures, including the cost of purchasing or leasing computer hardware and software that we may require. You must also have email capability and Internet access. If you or someone you employ does not have the expertise, you must obtain a maintenance contract with a reputable organization for your Computer System and related equipment.
b. Antivirus Protection and Data Breach Notification.
You are solely responsible for securing your Computer System and protecting it from viruses, malware, spyware, malicious code, communication disruptions, Internet access and content failures, and attacks by hackers and other unauthorized parties and you must comply with privacy and data security laws and regulations.
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, franchisees must have and maintain a computer system that is compatible with Remax's communications and data reporting requirements. The computer hardware must be Microsoft Windows or macOS compatible. Franchisees must maintain current versions of Microsoft Windows, macOS, or another operating system that Remax may specify from time to time.
To ensure compatibility, the computer must be able to run the most current version of Microsoft Edge, Safari, Firefox, or Google Chrome. Remax may modify the specifications for any components of the computer system and related hardware or software. Franchisees are responsible for upgrading or updating hardware and software throughout the term of the agreement as specified by Remax, and they must cover the costs of implementing these systems, including purchasing or leasing necessary hardware and software.
In addition, Remax franchisees must have email capability and Internet access. If the franchisee or their employees lack the necessary expertise, they must obtain a maintenance contract with a reputable organization for their computer system and related equipment. Franchisees are also responsible for securing their computer systems and protecting them from viruses, malware, and other security threats, and they must comply with privacy and data security laws and regulations.