What obligation does a Remax franchisee have regarding modifications to System standards for RE/MAX offices?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
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- Supplement the Office Materials and system standards for RE/MAX offices. RE/MAX Regional and REMAX, LLC may modify System standards from time to time and these modifications may obligate you to invest additional capital in the Office and/or incur higher operating costs. (Franchise Agreement - Section 3 and Subsections 5.B., 8.B. and 8.L.)
To facilitate your reporting to REMAX, LLC and RE/MAX Regional and to meet other communication requirements, you will be required to implement all systems, programs and procedures that REMAX, LLC may establish from time to time. (Franchise Agreement-Section 3). Such systems, programs or procedures may include, but are not limited to, communication systems, accounting programs, data management systems, brokerage back-office management software, and other systems designed to improve the flow of information relating to the System, the RE/MAX network, or the business contemplated by the Franchise Agreement. These requirements will apply only to facilitate communications between you and RE/MAX Regional and will not control or regulate the manner and means of your day-to-day operations.
The computer hardware can be obtained from any source but must be Microsoft Windows or macOS compatible, with a minimum amount of memory and meet other requirements that we or REMAX, LLC may specify from time to time. To be compatible, your computer must be able to run the most current version of Microsoft Edge, Safari, Firefox, or Google Chrome. You will also be required to maintain current versions of the Microsoft Windows operating system, macOS, or such other operating system as we may specify from time to time. The approximate cost to upgrade one version of Microsoft Windows software, or comparable operating software system, may range from $140 to $690 per year per license , and will depend in part on the version of the operating system you choose, the number of software licenses you require, as well as on technological advances which we cannot predict at this time.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 59–71)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, Remax Regional and REMAX, LLC can modify the system standards for RE/MAX offices periodically. These modifications may require franchisees to invest additional capital in their offices and/or incur higher operating costs. This means that franchisees must be prepared to adapt to changes implemented by Remax to maintain brand consistency and competitiveness.
Furthermore, Remax franchisees are required to implement all systems, programs, and procedures that REMAX, LLC establishes. These systems may include communication systems, accounting programs, data management systems, and brokerage back-office management software. The purpose of these requirements is to facilitate communication between the franchisee, RE/MAX Regional, and REMAX, LLC, and to improve the flow of information within the RE/MAX network.
Remax franchisees must also maintain a computer system compatible with the franchisor's communication and data reporting requirements. The computer hardware must be Microsoft Windows or macOS compatible and meet any other requirements specified by Remax. The cost to upgrade one version of Microsoft Windows software, or comparable operating software system, may range from $140 to $690 per year per license. This cost depends on the chosen operating system version, the number of software licenses needed, and technological advancements. Therefore, franchisees should budget for ongoing technology upgrades to remain compliant with Remax's standards.