Is Remax obligated to maintain the Optional Resources indefinitely?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
Throughout the Term of the Franchise Agreement, RE/MAX Regional and REMAX, LLC may make available to you other valuable systems, programs and platforms that are voluntary (collectively, "Optional Resources"). We and REMAX, LLC are not obligated to maintain any of the Optional Resources—or the services offered through them—indefinitely and may discontinue them at any time without notice or liability to you.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 59–71)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, Remax Regional and REMAX, LLC are not obligated to maintain the Optional Resources indefinitely. These Optional Resources are systems, programs, and platforms that are made available to franchisees on a voluntary basis. Remax can discontinue these Optional Resources at any time without notice or incurring any liability to the franchisee.
This means that while Remax may offer additional tools and resources to help franchisees manage and grow their businesses, these are not guaranteed to be available throughout the term of the franchise agreement. Remax retains the right to modify or terminate these resources as it sees fit.
For a prospective franchisee, this implies that they should not rely heavily on any specific Optional Resources when making their investment decision, as these could be discontinued. It would be prudent to inquire about the typical lifespan and frequency of changes to these resources during the due diligence process. Understanding the core, guaranteed support versus the supplementary, potentially temporary resources is crucial for assessing the overall value proposition of the Remax franchise.