factual

What is the name of the back office software that Remax franchisees are required to use?

Remax Franchise · 2025 FDD

Answer from 2025 FDD Document

To facilitate your reporting to RE/MAX Regional, which includes providing data for each Sales Associate on a monthly basis, and to enhance the operation of your Office, you will be required to use BoldTrail Back Office software ("Back Office Software") developed by Inside RE, LLC, d/b/a Inside Real Estate ("Inside Real Estate" or "IRE"), or such other brokerage back office software or platform as REMAX, LLC may designate from time to time, and from such other provider that RE/MAX Regional may designate. BoldTrail Back Office Software is part of the MAX/TechSM powered by BoldTrail Platform, an integrated suite of products that includes other tools such as a customer relationship management tool and a content management system tool. You will be required to sign and accept a BoldTrail Back Office License Agreement with IRE ("Back Office License Agreement"), the current form of which is attached as Exhibit A - 11. As of the effective date of this Disclosure Document you are not required to pay a separate fee to use the Back Office Software, although we reserve the right to require payment of access or other associated fees to us or our designee in the future.

In order to be able to use the Back Office Software, you must also purchase and use the version of Quick Books Online by Intuit ("QuickBooks") that is most appropriate for the size of your Office. You will also be required to enter into a three-party agreement between you, Inside Real Estate and your Multiple Listing Service(s), the current form of which is attached as Exhibit A-12. You will be responsible for any pass-through fees that your Multiple Listing Service ("MLS") may charge for data access, a current form of which is attached as Exhibit A-13.

Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 47–53)

What This Means (2025 FDD)

According to Remax's 2025 Franchise Disclosure Document, franchisees are required to use BoldTrail Back Office software to facilitate reporting to RE/MAX Regional, including providing data for each Sales Associate monthly, and to enhance office operations. This software is developed by Inside RE, LLC, d/b/a Inside Real Estate. Remax may designate other brokerage back office software or platforms and providers in the future. BoldTrail Back Office Software is part of the MAX/TechSM powered by BoldTrail Platform, which includes tools like a customer relationship management tool and a content management system tool.

As a Remax franchisee, you must sign a BoldTrail Back Office License Agreement with Inside Real Estate. As of the effective date of the 2025 Disclosure Document, there is no separate fee to use the Back Office Software, but Remax reserves the right to require payment of access or other associated fees in the future.

To use the Back Office Software, franchisees must also purchase and use the version of Quick Books Online by Intuit that is most appropriate for the size of their office. Franchisees will also be required to enter into a three-party agreement between them, Inside Real Estate, and their Multiple Listing Service(s). Franchisees are responsible for any pass-through fees that their Multiple Listing Service may charge for data access.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.