Is Remax making any representations about the past financial performance of company-owned or franchised outlets?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
We do not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. We also do not authorize our employees or representatives to make any such representations either orally or in writing. If you are purchasing an existing RE/MAX® office, however, we may provide you with the actual records of that outlet. If you receive any other financial performance information or projections of your future income, you should report it to the subfranchisor's management by contacting Josh Bolgren, Senior Vice President, Franchise Operations, RE/MAX Integrated Regions, LLC, 5075 South Syracuse Street, Denver, Colorado, 80237- 2712, (303) 770-5531, the Federal Trade Commission, and the appropriate state regulatory agencies.
Source: Item 19 — Financial Performance Representations (FDD page 89)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, Remax does not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. Remax also does not authorize its employees or representatives to make any such representations either orally or in writing.
However, if a prospective franchisee is purchasing an existing Remax office, Remax may provide the actual records of that specific outlet. The FDD stipulates that if a prospective franchisee receives any other financial performance information or projections of future income, they should report it to the subfranchisor's management, the Federal Trade Commission, and the appropriate state regulatory agencies.
This policy is fairly standard in franchising. The FTC's Franchise Rule allows franchisors to provide information about potential financial performance if there is a reasonable basis for the information and if it is included in the disclosure document. By explicitly stating that they do not make representations about financial performance, Remax is aiming to avoid potential liability from franchisees who might not achieve certain financial targets. It is the responsibility of the prospective franchisee to conduct their own due diligence and financial analysis before investing in a Remax franchise.