Does Intuit use a Remax franchisee's telephone number for multifactor authentication, and if so, does the franchisee agree to receive text messages containing security codes as part of the MFA process?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
You may provide us with your telephone number as part of your customer record or registration or via other methods. You understand and agree that Intuit may use your telephone number for "multifactor authentication" ("MFA"), to confirm your identity and help protect the security of your account. Part of the MFA identity verification process may involve Intuit sending text messages containing security codes to your telephone number. You agree to receive these texts from Intuit containing security codes as part of the MFA process. In addition, you agree that Intuit may send automated text messages and pre-recorded voice messages to the telephone number you provide for other limited purposes, including: providing you with important critical notices regarding your use of the Services, or fulfilling a request made by you through the Services. Additionally, Intuit may use your telephone number to contact you about special offers or other Intuit or third party products or services unless you opt out of such marketing. For the Product Support and Mobile App Download Programs, Message and Data rates may apply. For help send HELP to 67126 for the Product Support Program; send HELP to 57710 for the QuickBooks Online Mobile App Download Program or 83477 for the QuickBooks Self-Employed Mobile App Download Program. For support contact us at 1-800-488-7330. Supported carriers include AT&T, Verizon Wireless, T-Mobile®, Metro PCS, Sprint, Boost, Virgin Mobile, U.S. Cellular®, and others. Mobile carriers are not liable for delayed or undelivered messages. With MFA, you also agree and consent to us obtaining and using information from your mobile phone service provider, solely for the purposes of verifying your identity and to compare information you have provided to Intuit (such information may include from your mobile phone service provider account record: your name, address, email, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI) and other mobile phone subscriber details).
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, Intuit may use a franchisee's telephone number for multifactor authentication (MFA) to verify identity and protect account security. As part of this MFA process, Intuit may send text messages containing security codes to the provided telephone number. The franchisee agrees to receive these text messages from Intuit that contain security codes as part of the MFA process.
Additionally, Intuit may send automated text messages and pre-recorded voice messages to the phone number provided for other limited purposes. These purposes include providing critical notices regarding the franchisee's use of Intuit's services or fulfilling a request made by the franchisee through the services.
Furthermore, Intuit may use the franchisee's telephone number to contact them about special offers or other Intuit or third-party products or services, unless the franchisee opts out of such marketing. For Product Support and Mobile App Download Programs, message and data rates may apply. With MFA, the franchisee also agrees and consents to Intuit obtaining and using information from their mobile phone service provider, solely for the purposes of verifying their identity and to compare information they have provided to Intuit.