What information must be included in the Notice of Claim sent by either party to Remax?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
It is the policy of RE/MAX to respond to reasonable notices alleging copyright infringement. If you believe that your work has been copied in a way that constitutes copyright infringement, you may submit a notification by providing our Copyright Designated Agent with the following information in writing:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit us to locate the material;
- Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and e-mail address;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices of claimed copyright infringement and counter-notices should be sent to our attention either by email or regular mail, at the following addresses:
By email (preferred): legal@remax.com
By mail: Copyright Designated Agent
Legal Department RE/MAX, LLC
5075 South Syracuse Street
Denver, CO 80237
For both email and postal mail notices, please include "Notice of Infringement" in the subject line. If a notice is incomplete, RE/MAX, LLC is under no obligation to act.
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to the 2025 Remax Franchise Disclosure Document, a notice alleging copyright infringement must include specific information. This includes a physical or electronic signature of the copyright owner or their representative, identification of the infringed work, and identification of the infringing material with sufficient detail for Remax to locate it.
The notice must also contain contact information for the notifying party, such as an address, phone number, and email. Additionally, it requires a statement affirming a good faith belief that the use of the material is unauthorized and a declaration, under penalty of perjury, that the information provided is accurate and that the notifier is authorized to act on behalf of the copyright owner.
Remax specifies that these notices should be sent to their Copyright Designated Agent either by email (legal@remax.com) or by mail to the address provided. The subject line for both email and postal mail notices should include "Notice of Infringement." Remax is not obligated to act on incomplete notices. This level of detail ensures Remax can efficiently address copyright concerns, but it also places the onus on the claimant to provide thorough and accurate information from the outset.
For a prospective Remax franchisee, this means understanding the importance of proper notification procedures if they believe their copyrighted material has been infringed upon or if they are accused of infringing on someone else's copyright. Failing to provide complete information could delay or prevent Remax from taking action, potentially leading to further infringement or legal complications.