If a prospective franchisee receives financial performance information or projections not included in Item 19, who should they report it to within the Remax organization?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
If you receive any other financial performance information or projections of your future income, you should report it to the subfranchisor's management by contacting Josh Bolgren, Senior Vice President, Franchise Operations, RE/MAX Integrated Regions, LLC, 5075 South Syracuse Street, Denver, Colorado, 80237- 2712, (303) 770-5531, the Federal Trade Commission, and the appropriate state regulatory agencies.
Source: Item 19 — Financial Performance Representations (FDD page 89)
What This Means (2025 FDD)
According to the 2025 Remax Franchise Disclosure Document, if a prospective franchisee receives any financial performance information or projections of future income that are not included in Item 19 of the FDD, they should report it to the subfranchisor's management. Specifically, the report should be directed to Josh Bolgren, Senior Vice President, Franchise Operations, RE/MAX Integrated Regions, LLC, located at 5075 South Syracuse Street, Denver, Colorado, 80237-2712. The phone number is (303) 770-5531.
In addition to reporting to the subfranchisor's management, Remax also advises that the franchisee report this information to the Federal Trade Commission and the appropriate state regulatory agencies. This is to ensure transparency and compliance with franchise regulations.
This requirement aims to protect potential franchisees from misleading or unsubstantiated financial claims. Item 19 of the FDD is the section where a franchisor is permitted to provide information about actual or potential financial performance, so any information outside of that should be viewed with caution and reported as directed.